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All Systems Operational
Smartsheet Application & API ? Operational
System Generated Emails ? Operational
Search Functionality ? Operational
Reporting ? Operational
Resource Management ? Operational
SSO (Single Sign-On) ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Past Incidents
Aug 24, 2016

No incidents reported today.

Aug 23, 2016

No incidents reported.

Aug 22, 2016
Resolved - Our recent issue affecting notification email has been resolved. The problem was identified and corrected on Monday, August 7th. For the next two weeks we have continued to monitor notification emails and have determined that they are working as expected.
Aug 22, 13:27 PDT
Monitoring - With the update to Smartsheet on Saturday August 6th we modified the calculation engine for Smartsheet. The changes included increased precision in how Smartsheet handles numbers and significant improvements in calculation speed and memory usage. As part of the update, the migration to the new engine registered data changes due to the increased precision of calculated values on sheets referenced by cell links. Due to the nature of cell linking this caused the system to generate notification emails indicating sheet changes had occurred.
Aug 7, 21:01 PDT
Aug 21, 2016

No incidents reported.

Aug 20, 2016

No incidents reported.

Aug 19, 2016
Resolved - On August 17th at 6:20 p.m. PDT some users experienced a condition where updates completed through an update request would appear to save successfully but would not actually update the row. This only affected new rows added after 6:20 p.m. Updates to previously existing rows and edits to rows via other means were successful during this period.

A fix for the issue was deployed and system health was fully restored by 6:20 p.m. PDT on August 18th. Systems have continued to operate as expected since the fix was implemented.
Aug 19, 10:45 PDT
Monitoring - We've fixed the recent technical issue affecting update requests and are currently monitoring the Smartsheet application to make sure everything is operating normally.
Aug 18, 18:40 PDT
Identified - We've identified the cause of the recent technical issue causing update requests to fail and are working on a fix. We'll be back shortly. Thanks for your patience.
Aug 18, 13:55 PDT
Investigating - The Smartsheet Application is currently experiencing some technical issues. We are aware of the issue and are working to get it fixed right away. Thanks for your patience.
Aug 18, 11:37 PDT
Aug 17, 2016

No incidents reported.

Aug 16, 2016

No incidents reported.

Aug 15, 2016

No incidents reported.

Aug 14, 2016

No incidents reported.

Aug 13, 2016

No incidents reported.

Aug 12, 2016

No incidents reported.

Aug 11, 2016

No incidents reported.

Aug 10, 2016

No incidents reported.

Aug 9, 2016

No incidents reported.

Aug 8, 2016

No incidents reported.

Aug 6, 2016
Completed - The scheduled maintenance has been completed.
Aug 6, 20:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 6, 17:00 PDT
Scheduled - Smartsheet will be offline for 180 minutes on August 6 at 5:00pm PDT (2016-08-07 00:00 UTC) for system improvements.
Aug 5, 10:49 PDT
Aug 5, 2016

No incidents reported.

Aug 4, 2016

No incidents reported.

Aug 3, 2016

No incidents reported.

Aug 2, 2016

No incidents reported.

Aug 1, 2016

No incidents reported.

Jul 31, 2016

No incidents reported.

Jul 30, 2016

No incidents reported.

Jul 29, 2016

No incidents reported.

Jul 28, 2016

No incidents reported.

Jul 27, 2016

No incidents reported.

Jul 26, 2016

No incidents reported.

Jul 25, 2016

No incidents reported.