Smartsheet Status
This page provides status information for Smartsheet features and functionality. Check back here to view our most up-to-the-minute information on service availability, or click the button above to be notified of interruptions to each individual service. If you are experiencing an issue not listed here try troubleshooting connection issues.
Smartsheet Webhooks & Connectors
Incident
Report for Smartsheet
Resolved
On November 22, 2016 at 06:36 AM Pacific Standard Time, webhooks that were triggered were determined to have a latent response. This backlog continued throughout the day, our teams investigated and determined this to be due to a configured setting not being respected.
By 11:09 PM Pacific Standard Time a solution for the problem was identified, and by 11:17 PM Pacific Standard Time we determined system status had returned to normal. We have continued to monitor systems since this time and they have operated as expected.
By 11:09 PM Pacific Standard Time a solution for the problem was identified, and by 11:17 PM Pacific Standard Time we determined system status had returned to normal. We have continued to monitor systems since this time and they have operated as expected.
Monitoring
We have fixed an issue causing delays with Webhooks and Connectors services for Smartsheet. We are currently monitoring the Smartsheet application to make sure everything is operating normally.
Identified
Our Operations team has identified the issue delaying the Webhooks and Connectors services for Smartsheet, and is continuing to work to solve the issue. Thank you for your patience.
Investigating
The Webhooks and Connectors services for Smartsheet are currently experiencing some technical issues. We are aware of the issues and are working to get it fixed right away. Thanks for your patience.