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Smartsheet Status

This page provides status information for Smartsheet features and functionality. Check back here to view our most up-to-the-minute information on service availability, or click the button above to be notified of interruptions to each individual service. If you are experiencing an issue not listed here try troubleshooting connection issues.

 
 

Reporting

Incident Report for Smartsheet

Resolved

We have completed the monitoring period. Thank you for you understanding and we apologize for the work interruption.
Posted Dec 30, 2014 - 16:56 PST

Monitoring

We've fixed the recent technical issue with reports that was causing errors upon report load. However, due to the nature of the issue and how report results are generated, reports may still include rows that do not match your report criteria. It may take up to two hours for the reporting platform to process recent changes to sheets and therefore display only the rows that match your report criteria.
Posted Dec 28, 2014 - 21:44 PST

Identified

We've identified the main cause of recent technical issues with Reports and are working on it right now. We'll be back shortly. Thanks for your patience.
Posted Dec 28, 2014 - 17:55 PST

Investigating

We're currently experiencing technical issues with Reports in Smartsheet. Rest assured, we're aware of the issue and are working to get it fixed right away. Thanks for your patience.
Posted Dec 28, 2014 - 16:46 PST