Smartsheet Status

Resolved - On May 16, 2016 at 5:23 PM Pacific Daylight Time (PDT), internal users reported issues uploading files to Smartsheet, accessing files previously uploaded to Smartsheet, and accessing Published HTML sheets. The Smartsheet operations teams was engaged and began working to resolve the issue. At 6:45 PDT it was confirmed that the issue was not affecting Smartsheet customers in any way, and was an internal issue that only affected Smartsheet employees. We apologize for any inconvenience the erroneous status messaging may have caused.
May 17, 15:03 PDT

Resolved - On May 5, 2016 at 5:33 AM Pacific Daylight Time (PDT), users of the search feature within Smartsheet experienced delays in recent or new content appearing in search results. Our operations team was engaged and identified that the search platform had undergone an automated failover recovery event. Once the event had completed, the system processed through the messages that had queued during the event, and it was confirmed at 4:10 PM PDT the search platform had fully processed the delayed messages. During this period, search functionality was available with the exception of a delay in new data being added. At this time all search functionality has been completely restored.
May 3, 16:20 PDT

Resolved - Scheduled maintenance was completed successfully and without impact.
May 2, 08:30 PDT