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Smartsheet Status

 
All Systems Operational
Authentication and Sign In ? Operational
Smartsheet Login ? Operational
Single Sign On ( Company Credentials ) ? Operational
Sign in via Google ? Operational
Sign in via Microsoft Azure AD ? Operational
Sign in via Apple ID ? Operational
Core Application ? Operational
Sheets ? Operational
Sharing ? Operational
Forms ? Operational
Reports ? Operational
Dashboards ? Operational
Search ? Operational
Mobile App ? Operational
Conversations ? Operational
Documents ? Operational
Attachments ? Operational
Document Builder Operational
Document Proofing ? Operational
Notifications ? Operational
Email Notifications ? Operational
In App Notifications ? Operational
Messaging App Notifications ? Operational
Workflows ? Operational
In App Workflows ? Operational
Bridge by Smartsheet Operational
Connectors Operational
DataUploader Operational
Dynamics Connector Operational
Jira Connector Operational
Salesforce Connector Operational
Tableau Connector Operational
ServiceNow Connector Operational
Premium Apps ? Operational
Calendar Operational
Control Center Operational
Datamesh Operational
Dynamic View Operational
Pivot Operational
WorkApps Operational
Resource Management Operational
10,000ft Operational
Smartsheet Resource Views Operational
Administration and Audit Operational
Admin Center Operational
Event Reporting API Operational
User and Group Management Operational
Payments & Licensing Operational
Activity Log Operational
Developers and API Operational
REST API Operational
Webhooks ? Operational
API Access Tokens ? Operational
Help and Community Operational
Smartsheet Website Operational
Help Center Operational
Community Operational
Marketplace and Solutions Center Operational
Third Party Integrations Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Apr 14, 2021

No incidents reported today.

Apr 13, 2021

No incidents reported.

Apr 12, 2021

No incidents reported.

Apr 11, 2021

No incidents reported.

Apr 10, 2021

No incidents reported.

Apr 9, 2021
Postmortem - Read details
Apr 9, 09:30 PDT
Resolved - We have identified the cause of the issue. A fix has been implemented and impacted services have recovered.
Apr 9, 07:06 PDT
Investigating - We are currently investigating customer reports of being unable to open WorkApps and some Dashboards. We will provide an update in 30 minutes.
Apr 9, 06:35 PDT
Apr 8, 2021

No incidents reported.

Apr 7, 2021

No incidents reported.

Apr 6, 2021
Postmortem - Read details
Apr 7, 08:36 PDT
Resolved - This incident has been resolved.
Apr 6, 20:26 PDT
Monitoring - A fix has been implemented and we are monitoring to ensure continued stability of sheets and reports.
Apr 6, 18:27 PDT
Investigating - We are currently investigating customer reports of an error message opening some Sheets and Reports. We will provide an update in 30 minutes.
Apr 6, 18:17 PDT
Apr 5, 2021

No incidents reported.

Apr 4, 2021

No incidents reported.

Apr 3, 2021

No incidents reported.

Apr 2, 2021

No incidents reported.

Apr 1, 2021
Postmortem - Read details
Apr 2, 11:26 PDT
Resolved - This incident has been resolved.
Apr 1, 17:39 PDT
Monitoring - Microsoft-integrated services in Smartsheet have recovered. We are monitoring to ensure continued stability of these services.
Apr 1, 15:40 PDT
Update - The Microsoft outage is still ongoing and continues to affect Smartsheet services that are integrated with Microsoft.

See the Microsoft Status Page here: https://status.azure.com/en-us/status.

We will provide an update in 30 minutes.
Apr 1, 15:20 PDT
Identified - We have identified issues signing in via Microsoft Azure AD, creating automated workflows that send alerts to Teams, and running Data Uploader workflows that use OneDrive as a source. See:
https://status.azure.com/en-us/status. We will provide an update in 30 minutes.
Apr 1, 14:50 PDT
Mar 31, 2021
Postmortem - Read details
Mar 31, 13:49 PDT
Resolved - This incident has been resolved.
Mar 31, 11:33 PDT
Monitoring - The service has recovered and we are monitoring to ensure continued stability of this feature.
Mar 31, 09:34 PDT
Investigating - We are currently investigating delays with the in-app Search feature. New Smartsheet items and row data may not appear in Search results for some time. We will provide an update in 30 minutes.
Mar 31, 09:21 PDT
Mar 30, 2021
Postmortem - Read details
Apr 5, 13:05 PDT
Resolved - This incident has been resolved.
Mar 30, 13:17 PDT
Monitoring - We received some customer reports that Pivot, Control Center, Calendar, and DataMesh apps were inaccessible. A fix has been implemented and we are monitoring to ensure continued stability of these services.
Mar 30, 11:17 PDT
Mar 29, 2021

No incidents reported.

Mar 28, 2021
Postmortem - Read details
Mar 29, 09:57 PDT
Resolved - This incident has been resolved.
Mar 28, 20:53 PDT
Monitoring - A fix has been implemented and the service is operating normally. We are monitoring to ensure continued stability of this feature.
Mar 28, 18:53 PDT
Update - We are continuing to investigate slowness when accessing https://connectors.smartsheet.com/. There may be delays in workflow execution. We will provide an update in 30 minutes.
Mar 28, 18:19 PDT
Update - We are continuing to investigate inability to log in to https://connectors.smartsheet.com/. There may be delays in workflow execution. We will provide an update in 30 minutes.
Mar 28, 17:47 PDT
Update - We are continuing to investigate inability to log in to https://connectors.smartsheet.com/. We will provide an update in 30 minutes.
Mar 28, 17:14 PDT
Investigating - We are currently investigating inability to log in to https://connectors.smartsheet.com/ to manage Connectors. We will provide an update in 30 minutes.
Mar 28, 16:44 PDT
Mar 27, 2021
Postmortem - Read details
Mar 31, 10:45 PDT
Resolved - This incident has been resolved.
Mar 27, 21:44 PDT
Update - We are continuing to monitor for any further issues.
Mar 27, 20:45 PDT
Update - A fix has been implemented and delayed emails have been delivered. We are monitoring to ensure continued stability of this feature.
Mar 27, 20:44 PDT
Monitoring - We have implemented a fix and the service is recovering. We are continuing to monitor.
Mar 27, 19:42 PDT
Update - We have identified the issue and are implementing a fix.
Mar 27, 19:23 PDT
Identified - We have identified the issue and taking action to resolve.
Mar 27, 18:42 PDT
Investigating - We are currently investigating some customer reports of email delays. We will provide an update in 30 minutes.
Mar 27, 18:10 PDT
Mar 26, 2021

No incidents reported.

Mar 25, 2021

No incidents reported.

Mar 24, 2021

No incidents reported.

Mar 23, 2021

No incidents reported.

Mar 22, 2021

No incidents reported.

Mar 21, 2021

No incidents reported.

Mar 20, 2021

No incidents reported.

Mar 19, 2021
Postmortem - Read details
Mar 29, 12:03 PDT
Resolved - This incident has been resolved.
Mar 19, 07:43 PDT
Monitoring - A fix has been implemented and customers should no longer see repeated requests to update to a new version. We are monitoring to ensure continued stability of this fix.
Mar 19, 05:38 PDT
Identified - We have identified the issue causing some customers to receive repeated refresh requests and taking action to resolve it. The service is recovering and we are continuing to monitor its progress.
Mar 19, 05:17 PDT
Update - Our team is continuing to investigate reports of customers receiving repeated requests to refresh. We will provide another update in 30 minutes.
Mar 19, 04:47 PDT
Investigating - We are currently investigating reports of customers receiving repeated requests to refresh. We will provide an update in 30 minutes.
Mar 19, 04:16 PDT
Mar 18, 2021

No incidents reported.

Mar 17, 2021

No incidents reported.

Mar 16, 2021

No incidents reported.

Mar 15, 2021
Postmortem - Read details
Mar 16, 09:51 PDT
Resolved - This incident has been resolved.
Mar 15, 17:59 PDT
Update - We are monitoring to ensure continued stability of these features. See: https://status.azure.com/en-us/status.
Mar 15, 15:57 PDT
Update - We are monitoring to ensure continued stability of these features. See: https://status.azure.com/en-us/status.
Mar 15, 15:29 PDT
Monitoring - Microsoft Azure has implemented a fix and we are monitoring to ensure continued stability of these features. See: https://status.azure.com/en-us/status.
Mar 15, 14:55 PDT
Identified - We have identified issues signing in via Microsoft Azure AD, creating automated workflows that send alerts to Teams, and running Data Uploader workflows that use OneDrive as a source. See: https://status.azure.com/en-us/status. We will provide an update in 30 minutes.
Mar 15, 14:25 PDT
Investigating - We are currently investigating intermittent issues signing in via Microsoft Azure AD per https://status.azure.com/en-us/status. We will provide an update in 30 minutes.
Mar 15, 13:51 PDT