This page provides status information for Smartsheet features and functionality. Check back here to view our most up-to-the-minute information on service availability, or click the button above to be notified of interruptions to each individual service. If you are experiencing an issue not listed here try troubleshooting connection issues.
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Resolved -
This incident has been resolved.
Nov 15, 19:12 PST
Monitoring -
A fix has been implemented and we are monitoring to ensure stability of the service.
Nov 15, 17:12 PST
Identified -
The issue has been identified and a fix is being implemented.
Nov 15, 16:03 PST
Update -
We're continuing to investigate this issue. We will continue to provide frequent updates as we work towards resolution.
Nov 15, 15:05 PST
Investigating -
We are investigating reports that Data Shuttle fails to run automatically when Run on Attachment is the trigger. Impacted Users can still run the Data Shuttle workflow manually. We will continue to provide frequent updates as we work towards resolution.
Nov 15, 14:05 PST
Resolved -
Between 4:14 PM and 4:18 PM PST, users may have experienced degraded access to Smartsheet, including issues with loading the app and data. This was due to a maintenance update that unintentionally impacted production traffic. The maintenance completed with no further impact.
Nov 4, 17:10 PST
Resolved -
Control Center experienced a provisioning issue from 11/1 at 1:47 PM PST to 11/4 at 9:15 AM PST. During this time any sheet references within a newly provisioned project may not have properly relinked from the blueprint source template item to the appropriate project item. Reprovisioning the affected project(s) will address the issue.
Nov 4, 15:18 PST