Smartsheet Status

This page provides status information for Smartsheet features and functionality. Check back here to view our most up-to-the-minute information on service availability, or click the button above to be notified of interruptions to each individual service. If you are experiencing an issue not listed here try troubleshooting connection issues.

All Systems Operational

Authentication and Sign In Operational

Smartsheet Login Operational

Single Sign On ( Company Credentials ) Operational

Core Application Operational

Sheets Operational

Sharing Operational

Forms Operational

Reports Operational

Dashboards Operational

Search Operational

Mobile App Operational

Conversations Operational

Documents Operational

Attachments Operational

Document Builder Operational

Document Proofing Operational

Notifications Operational

Email Notifications Operational

In App Notifications Operational

Messaging App Notifications Operational

Workflows Operational

In App Workflows Operational

Bridge by Smartsheet Operational

Connectors Operational

Data Shuttle Operational

Dynamics Connector Operational

Jira Connector Operational

Salesforce Connector Operational

Tableau Connector Operational

ServiceNow Connector Operational

Premium Apps Operational

Calendar Operational

Control Center Operational

Datamesh Operational

Dynamic View Operational

Pivot Operational

WorkApps Operational

DataTable Operational

Resource Management Operational

Smartsheet Resource Views Operational

Brandfolder Operational

Smartsheet Brandfolder Integration Operational

Administration and Audit Operational

Admin Center Operational

Event Reporting API Operational

User and Group Management Operational

Payments & Licensing Operational

Activity Log Operational

Developers and API Operational

REST API Operational

Webhooks Operational

API Access Tokens Operational

Help and Community Operational

Smartsheet Website Operational

Help Center Operational

Community Operational

Marketplace and Solutions Center Operational

Smartsheet University Operational

Customer Support Portal Operational

Third Party Integrations Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Nov 29, 2022

No incidents reported today.

Nov 28, 2022

No incidents reported.

Nov 27, 2022

No incidents reported.

Nov 26, 2022

No incidents reported.

Nov 25, 2022

No incidents reported.

Nov 24, 2022

No incidents reported.

Nov 23, 2022

No incidents reported.

Nov 22, 2022

No incidents reported.

Nov 21, 2022

No incidents reported.

Nov 20, 2022

No incidents reported.

Nov 19, 2022

No incidents reported.

Nov 18, 2022

No incidents reported.

Nov 17, 2022

No incidents reported.

Nov 16, 2022

No incidents reported.

Nov 15, 2022

Some users are unable to load some sheets

Postmortem - Read details
Nov 15, 10:44 PST

Resolved - This incident has been resolved.
Nov 15, 10:23 PST

Monitoring - A fix has been implemented and we are monitoring to ensure continued stability of this feature.
Nov 15, 09:36 PST

Investigating - We are currently investigating customer reports of some sheets not loading consistently. We will provide an update in 60 minutes.
Nov 15, 08:11 PST

Nov 14, 2022

No incidents reported.

Nov 13, 2022

No incidents reported.

Nov 12, 2022

No incidents reported.

Nov 11, 2022

No incidents reported.

Nov 10, 2022

No incidents reported.

Nov 9, 2022

No incidents reported.

Nov 8, 2022

No incidents reported.

Nov 7, 2022

No incidents reported.

Nov 6, 2022

No incidents reported.

Nov 5, 2022

No incidents reported.

Nov 4, 2022

No incidents reported.

Nov 3, 2022

No incidents reported.

Nov 2, 2022

Intermittent Connectivity

Resolved - This incident has been resolved.
Nov 2, 19:40 PDT

Monitoring - A fix has been implemented. All services are fully operational. We are monitoring the stability of the service.
Nov 2, 17:29 PDT

Identified - We have identified the issue and taken action to resolve. We will provide an update in 60 minutes.
Nov 2, 17:06 PDT

Investigating - We are currently investigating some customer reports of Intermittent App Connectivity. We’ll continue providing updates every 30 minutes.
Nov 2, 16:36 PDT

Nov 1, 2022

No incidents reported.

Oct 31, 2022

Search is offline

Resolved - We have resolved the issue customers were experiencing when attempting to performing a search in Smartsheet. As a result of this resolution customers will experience an updated Search UI.
Oct 31, 13:35 PDT

Monitoring - To resolve the issue with Search, please refresh your browser. Doing this will also provide you with an updated search UI.
Oct 31, 11:34 PDT

Update - Customers are experiencing an issue when searching for items in Smartsheet. We are working on a resolution for this issue. We will provide an update in 60 minutes.
Oct 31, 11:07 PDT

Identified - Customers are experiencing an issue when searching for items in Smartsheet. We are working on a resolution for this issue. We will provide an update in 30 minutes.
Oct 31, 10:40 PDT

Update - We are currently investigating reports of Search being unavailable for customers. We will provide an update in 30 minutes.
Oct 31, 10:03 PDT

Update - We have identified an issue with Search. We have engaged our service provider to resolve. We will provide an update in 30 minutes.
Oct 31, 09:32 PDT

Investigating - We are currently investigating reports of Search being unavailable for customers. We will provide an update in 30 minutes.
Oct 31, 09:11 PDT

Oct 30, 2022

No incidents reported.