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All Systems Operational
Smartsheet Application Operational
90 days ago
99.96 % uptime
Today
Mobile/API   ? Operational
90 days ago
100.0 % uptime
Today
Web Application   ? Operational
90 days ago
99.93 % uptime
Today
System Generated Emails   ? Operational
90 days ago
100.0 % uptime
Today
Search Functionality   ? Operational
90 days ago
100.0 % uptime
Today
Reporting   ? Operational
90 days ago
100.0 % uptime
Today
Resource Management   ? Operational
90 days ago
100.0 % uptime
Today
SSO (Single Sign-On)   ? Operational
90 days ago
100.0 % uptime
Today
Webhooks   ? Operational
90 days ago
100.0 % uptime
Today
Connectors   ? Operational
90 days ago
99.92 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
In order to continue to improve the Smartsheet application, we are performing system maintenance on October 28, 2017 from 5:00 PM to 9:00 PM Pacific Daylight Time. During this 4-hour period, you will not be able to login or access Smartsheet, including the mobile applications and API.
Posted on Oct 20, 17:01 PDT
Past Incidents
Oct 22, 2017

No incidents reported today.

Oct 21, 2017

No incidents reported.

Oct 20, 2017

No incidents reported.

Oct 19, 2017
Resolved - System Generated emails & Notifications from Smartsheet have remained stable since our engineers took action to mitigate the issue. At this time all delayed notifications have been processed and delivered, we have taken all reasonable measures to ensure the stability of our system, and are closing this incident.
Oct 19, 08:03 PDT
Update - System Generated emails & Notifications from Smartsheet have remained stable since our engineers took action to mitigate the issue. At this time all delayed notifications have been processed and delivered, we have taken all reasonable measures to ensure the stability of our system, and are closing this incident.
Oct 19, 07:59 PDT
Monitoring - We have fixed the recent issue with System Generated emails & Notifications in Smartsheet and delayed notifications are now being delivered, and are continuing to monitor the Smartsheet application to make sure everything is operating normally.
Oct 19, 07:32 PDT
Identified - We're currently experiencing some delay issues with System Generated emails & Notifications in Smartsheet. We're aware of the issue and are working to get it fixed right away. Thanks for your patience.
Oct 19, 07:17 PDT
Oct 18, 2017

No incidents reported.

Oct 17, 2017

No incidents reported.

Oct 16, 2017
Resolved - The Smartsheet Connectors Platform has remained stable since our last update. At this time, we have taken all reasonable measures to ensure the stability of our system and are closing this incident.
Oct 16, 20:12 PDT
Monitoring - We are no longer observing the issues with the Smartsheet Connectors Platform and believe this to have been an upstream provider issue. We have reached out to our partners to investigate at this time.
Oct 16, 18:08 PDT
Update - Our operations team is continuing to investigate the issues with the Smartsheet Connectors Platform. We are continuing to work quickly to get you back to work, and appreciate your patience. We do not currently have an estimated time to completion, our next update will be at 6:00 PM PDT.
Oct 16, 17:30 PDT
Investigating - The Smartsheet Connectors Platform is currently experiencing some technical issues. We are aware of the issue and are working to get it fixed right away
Oct 16, 16:31 PDT
Resolved - The Smartsheet Desktop Application has remained stable since our engineers took action to mitigate the issue. At this time, we have taken all reasonable measures to ensure the stability of our system and are closing this incident.
Oct 16, 03:30 PDT
Monitoring - We have fixed the recent issue with the Smartsheet Desktop Application and are currently monitoring to make sure everything is operating normally.
Oct 16, 01:28 PDT
Update - We are continuing to investigate the issues with the Smartsheet web application. Our API and Mobile application are currently functioning. We'll provide the next update at 1:30 AM, or as soon as new information is available to report
Oct 16, 01:00 PDT
Update - Our operations team is continuing to investigate the issues with the Smartsheet web application. Our API and Mobile application are currently functioning. We'll provide the next update at 1:00 AM, or as soon as new information is available to report
Oct 16, 00:49 PDT
Investigating - The Smartsheet Application is currently experiencing some technical issues. We are aware of the issue and are working to get it fixed right away. Thanks for your patience.
Oct 16, 00:44 PDT
Oct 15, 2017

No incidents reported.

Oct 14, 2017

No incidents reported.

Oct 13, 2017

No incidents reported.

Oct 12, 2017

No incidents reported.

Oct 11, 2017

No incidents reported.

Oct 10, 2017

No incidents reported.

Oct 9, 2017
Resolved - At 3:16 PM an issue in a deployment resulted in downtime to the Smartsheet Connectors Platform. Upon discovering the issue our team immediately began rolling back the change, and at 3:25 PM the issue was mitigated and the functionality of the Smartsheet Connectors Platform was restored.
Oct 9, 16:44 PDT
Monitoring - We have fixed the recent issue with the Smartsheet Connectors Platform and are currently monitoring the Smartsheet application to make sure everything is operating normally.
Oct 9, 15:36 PDT
Identified - We've identified the cause of the recent issue with the Smartsheet Connectors Platform. We are continuing to work quickly to get you back to work, and appreciate your patience. We do not currently have an estimated time to completion, our next update will be at 3:45 PM PDT.
Oct 9, 15:25 PDT
Investigating - The Smartsheet Connectors Platform is currently experiencing some technical issues. We are aware of the issue and are working to get it fixed right away
Oct 9, 15:22 PDT
Oct 8, 2017

No incidents reported.

Oct 7, 2017

No incidents reported.

Oct 6, 2017

No incidents reported.

Oct 5, 2017

No incidents reported.

Oct 4, 2017

No incidents reported.

Oct 3, 2017

No incidents reported.

Oct 2, 2017

No incidents reported.

Oct 1, 2017

No incidents reported.

Sep 30, 2017

No incidents reported.

Sep 29, 2017

No incidents reported.

Sep 28, 2017

No incidents reported.

Sep 27, 2017
Resolved - The Smartsheet Desktop Application has remained stable since our engineers took action to mitigate the issue. At this time, we have taken all reasonable measures to ensure the stability of our system and are closing this incident.
Sep 27, 12:50 PDT
Monitoring - We have fixed the recent issue with the Smartsheet Desktop Application and are currently monitoring to make sure everything is operating normally
Sep 27, 09:44 PDT
Identified - We have identified the underlying issue, have deployed a fix, and are currently verifying recover of the Smartsheet desktop application at this time.
Sep 27, 09:40 PDT
Update - We are continuing to investigate the issues with the Smartsheet web application. Our API and Mobile application are currently functioning. We'll provide the next update at 10:00 AM, or as soon as new information is available to report.
Sep 27, 09:30 PDT
Update - Our operations team is continuing to investigate the issues with the Smartsheet web application. Our API and Mobile application are currently functioning. We'll provide the next update at 9:30 AM, or as soon as new information is available to report.
Sep 27, 08:58 PDT
Investigating - The Smartsheet Application is currently experiencing some technical issues. We are aware of the issue and are working to get it fixed right away. Thanks for your patience.
Sep 27, 08:42 PDT
Sep 26, 2017

No incidents reported.

Sep 25, 2017

No incidents reported.

Sep 24, 2017

No incidents reported.

Sep 23, 2017

No incidents reported.

Sep 22, 2017

No incidents reported.