Smartsheet Status

All Systems Operational

Authentication and Sign In Operational

Smartsheet Login Operational

Single Sign On ( Company Credentials ) Operational

Core Application Operational

Sheets Operational

Sharing Operational

Forms Operational

Reports Operational

Dashboards Operational

Search Operational

Mobile App Operational

Conversations Operational

Documents Operational

Attachments Operational

Document Builder Operational

Document Proofing Operational

Notifications Operational

Email Notifications Operational

In App Notifications Operational

Messaging App Notifications Operational

Workflows Operational

In App Workflows Operational

Bridge by Smartsheet Operational

Connectors Operational

DataUploader Operational

Dynamics Connector Operational

Jira Connector Operational

Salesforce Connector Operational

Tableau Connector Operational

ServiceNow Connector Operational

Premium Apps Operational

Calendar Operational

Control Center Operational

Datamesh Operational

Dynamic View Operational

Pivot Operational

WorkApps Operational

Resource Management Operational

10,000ft Operational

Smartsheet Resource Views Operational

Administration and Audit Operational

Admin Center Operational

Event Reporting API Operational

User and Group Management Operational

Payments & Licensing Operational

Activity Log Operational

Developers and API Operational

REST API Operational

Webhooks Operational

API Access Tokens Operational

Help and Community Operational

Smartsheet Website Operational

Help Center Operational

Community Operational

Marketplace and Solutions Center Operational

Third Party Integrations Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Aug 4, 2021

No incidents reported today.

Aug 3, 2021

No incidents reported.

Aug 2, 2021

No incidents reported.

Aug 1, 2021

No incidents reported.

Jul 31, 2021

No incidents reported.

Jul 30, 2021

No incidents reported.

Jul 29, 2021

Calendar App Temporarily Unavailable

Postmortem - Read details
Jul 29, 13:50 PDT

Resolved - This incident has been resolved.
Jul 29, 13:47 PDT

Monitoring - The Calendar App experienced a temporary outage and is now back online. We are monitoring to confirm the continued stability of the service.
Jul 29, 11:47 PDT

Jul 28, 2021

No incidents reported.

Jul 27, 2021

No incidents reported.

Jul 26, 2021

No incidents reported.

Jul 25, 2021

No incidents reported.

Jul 24, 2021

No incidents reported.

Jul 23, 2021

No incidents reported.

Jul 22, 2021

No incidents reported.

Jul 21, 2021

Control Center Provisioning errors

Resolved - This incident has been resolved.
Jul 21, 16:36 PDT

Update - We are continuing to monitor for any further issues.
Jul 21, 16:36 PDT

Monitoring - A fix has been implemented and we are monitoring to ensure stability of this service.
Jul 21, 14:36 PDT

Investigating - Projects being provisioned through Control Center templates may fail to rename the resulting project. We are investigating the issue and will update as soon as a resolution is found.
Jul 21, 14:27 PDT

DataMesh Service Outage

Resolved - This incident has been resolved.
Jul 21, 15:26 PDT

Update - We are continuing to monitor for any further issues.
Jul 21, 13:21 PDT

Monitoring - From 12:49PM - 1:04PM PST, Smartsheet Data Mesh service was unavailable and unresponsive. The service has since recovered.
Jul 21, 13:20 PDT

Jul 20, 2021

No incidents reported.

Jul 19, 2021

No incidents reported.

Jul 18, 2021

No incidents reported.

Jul 17, 2021

No incidents reported.

Jul 16, 2021

No incidents reported.

Jul 15, 2021

Smartsheet Unavailable For Some Users

Postmortem - Read details
Jul 15, 09:11 PDT

Resolved - This incident has been resolved.
Jul 15, 09:00 PDT

Monitoring - A fix has been implemented and we are monitoring to ensure continued stability of this feature.
Jul 15, 07:02 PDT

Identified - We have identified the issue and have taken action to resolve it. We are continuing to monitor and will provide an update within the next 30 minutes
Jul 15, 06:50 PDT

Investigating - We are investigating some user reports of issues logging into Smartsheet and will provide an update within the next 30 minutes.
Jul 15, 06:18 PDT

Jul 14, 2021

Unable to Load Reports

Resolved - This incident has been resolved.
Jul 14, 15:11 PDT

Monitoring - We have identified the issue where some users may have experienced issues loading some reports and on dashboards. Our team has taken action to resolve this. The service is recovering and we will continue to monitor.
Jul 14, 13:14 PDT

Jul 13, 2021

No incidents reported.

Jul 12, 2021

No incidents reported.

Jul 11, 2021

No incidents reported.

Jul 10, 2021

No incidents reported.

Jul 9, 2021

Unable to open proof requests with external proofing

Resolved - This incident has been resolved.
Jul 9, 19:06 PDT

Monitoring - Our team identified and took action to resolve an issue where customers were not able to open some proofs from emailed proof review requests.

The fix has been implemented and we are monitoring to ensure continued stability of this feature.
Jul 9, 17:06 PDT

Unable to Create New Projects in 10,000ft

Resolved - This incident has been resolved.
Jul 9, 12:35 PDT

Monitoring - A fix has been implemented and we are monitoring to ensure continued stability of 10,000ft.
Jul 9, 10:35 PDT

Identified - Our team has identified the issue and are taking action to resolve it. We will provide an update in 30 minutes.
Jul 9, 10:15 PDT

Investigating - We are currently investigating some customer reports of not being able to create new projects in 10,000ft. We will provide an update in 30 minutes.
Jul 9, 09:57 PDT

Jul 8, 2021

Unable to add users to groups

Postmortem - Read details
Jul 8, 17:32 PDT

Resolved - This incident has been resolved.
Jul 8, 13:01 PDT

Monitoring - A fix has been implemented and group admins can now add users to groups. We are monitoring to ensure continued stability of this feature.
Jul 8, 11:04 PDT

Update - We are continuing to investigate reports that group admins cannot add users to groups. We will provide an update in 30 minutes.
Jul 8, 10:46 PDT

Update - We are continuing to investigate reports that group admins cannot add users to groups. We will provide an update in 30 minutes.
Jul 8, 10:20 PDT

Update - We are continuing to investigate reports that group admins cannot add users to groups. We will provide an update in 30 minutes.
Jul 8, 09:47 PDT

Update - We are continuing to investigate reports that group admins cannot add users to groups. We will provide an update in 30 minutes.
Jul 8, 09:16 PDT

Investigating - We are currently investigating some customer reports that group admins cannot add users to groups. We will provide an update in 30 minutes.
Jul 8, 08:46 PDT

Jul 7, 2021

Dashboards are slow to load and edit

Postmortem - Read details
Jul 7, 12:40 PDT

Resolved - This incident has been resolved.
Jul 7, 12:29 PDT

Monitoring - A fix has been implemented and we are monitoring to ensure continued stability of this feature.
Jul 7, 10:30 PDT

Update - We are continuing to work on a fix for this issue. We will provide an update in 30 minutes.
Jul 7, 10:05 PDT

Identified - We have received some customer reports of dashboards that are slow to load and edit. We identified the cause and are working on a fix. We will provide an update in 30 minutes.
Jul 7, 09:33 PDT

Jul 6, 2021

Proofs loading slowly

Postmortem - Read details
Jul 7, 10:55 PDT

Resolved - This incident has been resolved.
Jul 6, 13:27 PDT

Monitoring - A fix has been implemented and we are monitoring to ensure continued stability of this feature.
Jul 6, 11:27 PDT

Update - We are continuing to investigate reports of certain proofs loading slowly and are taking action to potentially resolve. We will provide an update in 30 minutes.
Jul 6, 11:05 PDT

Update - We are continuing to investigate reports of certain proofs loading slowly. We will provide an update in 30 minutes.
Jul 6, 10:22 PDT

Investigating - We are currently investigating some customer reports of proofs loading slowly. We will provide an update in 30 minutes.
Jul 6, 09:52 PDT

Jul 5, 2021

No incidents reported.