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Smartsheet Status

 
All Systems Operational
Authentication and Sign In ? Operational
Smartsheet Login ? Operational
Single Sign On ( Company Credentials ) ? Operational
Sign in via Google ? Operational
Sign in via Microsoft Azure AD ? Operational
Sign in via Apple ID ? Operational
Core Application ? Operational
Sheets ? Operational
Sharing ? Operational
Forms ? Operational
Reports ? Operational
Dashboards ? Operational
Search ? Operational
Mobile App ? Operational
Conversations ? Operational
Documents ? Operational
Attachments ? Operational
Document Builder Operational
Document Proofing ? Operational
Notifications ? Operational
Email Notifications ? Operational
In App Notifications ? Operational
Messaging App Notifications ? Operational
Workflows ? Operational
In App Workflows ? Operational
Bridge by Smartsheet Operational
Connectors Operational
DataUploader Operational
Dynamics Connector Operational
Jira Connector Operational
Salesforce Connector Operational
Tableau Connector Operational
ServiceNow Connector Operational
Premium Apps ? Operational
Calendar Operational
Control Center Operational
Datamesh Operational
Dynamic View Operational
Pivot Operational
WorkApps Operational
Resource Management Operational
10,000ft Operational
Smartsheet Resource Views Operational
Administration and Audit Operational
Admin Center Operational
Event Reporting API Operational
User and Group Management Operational
Payments & Licensing Operational
Activity Log Operational
Developers and API Operational
REST API Operational
Webhooks ? Operational
API Access Tokens ? Operational
Help and Community Operational
Smartsheet Website Operational
Help Center Operational
Community Operational
Marketplace and Solutions Center Operational
Third Party Integrations Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
May 10, 2021

No incidents reported today.

May 9, 2021

No incidents reported.

May 8, 2021

No incidents reported.

May 7, 2021

No incidents reported.

May 6, 2021
Intermittent Sign In and Load Issues
Postmortem - Read details
May 10, 10:05 PDT
Resolved - This incident has been resolved.
May 6, 14:56 PDT
Monitoring - DNS providers have confirmed that they're recovered. We are monitoring to ensure continued stability of these services.
May 6, 12:17 PDT
Investigating - We are investigating reports of some customers not being able to sign in or load Smartsheet. Based on our investigation, this is due to an issue with a DNS provider. We are working with the DNS providers on this issue. We will provide an update in 30 minutes.
May 6, 11:40 PDT
Blank sheet when loading
Postmortem - Read details
May 6, 20:03 PDT
Resolved - This incident has been resolved.
May 6, 11:10 PDT
Monitoring - A fix has been implemented that addressed the underlying issue. If you continue to experience this issue, logging off and on will resolve the issue. We continue to monitor the results.
May 6, 09:08 PDT
Investigating - We are currently investigating some customer reports of experiencing seeing a blank sheet when loading. Customers have confirmed that logging off and on appears to resolve the issue. We will update the status when we have completed our investigation.
May 6, 08:09 PDT
May 5, 2021

No incidents reported.

May 4, 2021

No incidents reported.

May 3, 2021

No incidents reported.

May 2, 2021

No incidents reported.

May 1, 2021

No incidents reported.

Apr 30, 2021

No incidents reported.

Apr 29, 2021
Admin Center is currently unavailable
Postmortem - Read details
Apr 29, 14:48 PDT
Resolved - This incident has been resolved.
Apr 29, 14:46 PDT
Monitoring - A fix has been implemented that addressed the underlying issue. We continue to monitor the results.
Apr 29, 12:45 PDT
Investigating - A scheduled update to Admin Center has caused an unplanned service interruption. System Admins can continue to manage their Smartsheet account by navigating to the "Plan and Billing Info" section in Smartsheet app. We will provide an update in 30 minutes.
Apr 29, 12:29 PDT
Apr 28, 2021

No incidents reported.

Apr 27, 2021

No incidents reported.

Apr 26, 2021

No incidents reported.

Apr 25, 2021

No incidents reported.

Apr 24, 2021

No incidents reported.

Apr 23, 2021

No incidents reported.

Apr 22, 2021

No incidents reported.

Apr 21, 2021

No incidents reported.

Apr 20, 2021

No incidents reported.

Apr 19, 2021

No incidents reported.

Apr 18, 2021

No incidents reported.

Apr 17, 2021

No incidents reported.

Apr 16, 2021
Sheets with sheet links may load as read-only
Postmortem - Read details
Apr 19, 09:30 PDT
Resolved - This incident has been resolved.
Apr 16, 21:33 PDT
Monitoring - The sheet link service in Smartsheet has recovered. We are monitoring to ensure continued stability of the service.
Apr 16, 19:32 PDT
Update - We are currently investigating some customer reports of sheets that can only be opened as read-only when sheet links are present. We will provide an update in 30 minutes.
Apr 16, 18:58 PDT
Update - We are currently investigating some customer reports of sheets that can only be opened as read-only when sheet links are present. We will provide an update in 30 minutes.
Apr 16, 18:40 PDT
Investigating - We are currently investigating some customer reports of sheets that can only be opened as read-only when sheet links are present. We will provide an update in 30 minutes.
Apr 16, 18:10 PDT
Apr 15, 2021

No incidents reported.

Apr 14, 2021

No incidents reported.

Apr 13, 2021

No incidents reported.

Apr 12, 2021

No incidents reported.

Apr 11, 2021

No incidents reported.

Apr 10, 2021

No incidents reported.

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