Smartsheet Status

All Systems Operational

Authentication and Sign In Operational

Smartsheet Login Operational

Single Sign On ( Company Credentials ) Operational

Core Application Operational

Sheets Operational

Sharing Operational

Forms Operational

Reports Operational

Dashboards Operational

Search Operational

Mobile App Operational

Conversations Operational

Documents Operational

Attachments Operational

Document Builder Operational

Document Proofing Operational

Notifications Operational

Email Notifications Operational

In App Notifications Operational

Messaging App Notifications Operational

Workflows Operational

In App Workflows Operational

Bridge by Smartsheet Operational

Connectors Operational

Data Shuttle Operational

Dynamics Connector Operational

Jira Connector Operational

Salesforce Connector Operational

Tableau Connector Operational

ServiceNow Connector Operational

Premium Apps Operational

Calendar Operational

Control Center Operational

Datamesh Operational

Dynamic View Operational

Pivot Operational

WorkApps Operational

DataTable Operational

Resource Management Operational

Smartsheet Resource Views Operational

Administration and Audit Operational

Admin Center Operational

Event Reporting API Operational

User and Group Management Operational

Payments & Licensing Operational

Activity Log Operational

Developers and API Operational

REST API Operational

Webhooks Operational

API Access Tokens Operational

Help and Community Operational

Smartsheet Website Operational

Help Center Operational

Community Operational

Marketplace and Solutions Center Operational

Third Party Integrations Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jan 27, 2022

No incidents reported today.

Jan 26, 2022

No incidents reported.

Jan 25, 2022

Issues Loading Cell Links

Resolved - This incident has been resolved.
Jan 25, 11:32 PST

Monitoring - We’ve implemented a fix and are monitoring the continued stability of the cell links service in Smartsheet.
Jan 25, 09:32 PST

Update - We are continuing to investigate this issue. We will provide an update in the next 30 minutes.
Jan 25, 08:56 PST

Investigating - We’re currently investigating customer reports of errors when loading sheets with very high numbers of cell links and these sheets becoming temporarily read-only as a result. We will provide an update in the next 30 minutes.
Jan 25, 08:18 PST

Jan 24, 2022

No incidents reported.

Jan 23, 2022

No incidents reported.

Jan 22, 2022

No incidents reported.

Jan 21, 2022

No incidents reported.

Jan 20, 2022

No incidents reported.

Jan 19, 2022

No incidents reported.

Jan 18, 2022

No incidents reported.

Jan 17, 2022

No incidents reported.

Jan 16, 2022

No incidents reported.

Jan 15, 2022

No incidents reported.

Jan 14, 2022

No incidents reported.

Jan 13, 2022

No incidents reported.

Jan 12, 2022

Unable to Access Admin Center

Resolved - This incident has been resolved.
Jan 12, 16:01 PST

Monitoring - We received some customer reports of not being able to access Admin Center. A fix has been deployed and we are currently monitoring to ensure the continued stability of the app.
Jan 12, 14:01 PST

Jan 11, 2022

No incidents reported.

Jan 10, 2022

No incidents reported.

Jan 9, 2022

No incidents reported.

Jan 8, 2022

No incidents reported.

Jan 7, 2022

No incidents reported.

Jan 6, 2022

No incidents reported.

Jan 5, 2022

Unable to Access Admin Center

Resolved - This incident has been resolved.
Jan 5, 12:22 PST

Monitoring - A fix has been implemented and we are monitoring the results.
Jan 5, 10:13 PST

Investigating - We are currently investigating some customer reports of not being able to access Admin Center. System Admins can continue to manage their Smartsheet account by navigating to the "Plan and Billing Info" section in Smartsheet app. We will provide an update in 60 minutes.
Jan 5, 10:05 PST

Jan 4, 2022

No incidents reported.

Jan 3, 2022

No incidents reported.

Jan 2, 2022

No incidents reported.

Jan 1, 2022

No incidents reported.

Dec 31, 2021

No incidents reported.

Dec 30, 2021

No incidents reported.

Dec 29, 2021

Resource Management

Resolved - This incident has been resolved.
Dec 29, 19:01 PST

Monitoring - On December 23, 2021, starting at approximately 6:30 pm PST, a migration of database traffic impacted the following Resource Management features:

- Webhooks
- Notification Settings
- Project Settings
- Organization Settings

A fix has been implemented and these features should now be working as expected as of December 29, 2021 at 3:30 pm PST.
Webhooks triggered during the impact window will be delayed and are currently being processed. Newly triggered webhooks are processing as expected. During the impact window, some users may have encountered errors when attempting to make changes to Notification, Project, or Organization settings. We are monitoring to ensure the continued stability of these features.
Dec 29, 17:04 PST

Dec 28, 2021

No incidents reported.