Smartsheet Status

This page provides status information for Smartsheet features and functionality. Check back here to view our most up-to-the-minute information on service availability, or click the button above to be notified of interruptions to each individual service. If you are experiencing an issue not listed here try troubleshooting connection issues.

All Systems Operational

Authentication and Sign In Operational

Smartsheet Login Operational

Single Sign On ( Company Credentials ) Operational

Core Application Operational

Sheets Operational

Sharing Operational

Forms Operational

Reports Operational

Dashboards Operational

Search Operational

Mobile App Operational

Conversations Operational

Documents Operational

Attachments Operational

Document Builder Operational

Document Proofing Operational

Notifications Operational

Email Notifications Operational

In App Notifications Operational

Messaging App Notifications Operational

Workflows Operational

In App Workflows Operational

Bridge by Smartsheet Operational

Connectors Operational

Data Shuttle Operational

Dynamics Connector Operational

Jira Connector Operational

Salesforce Connector Operational

Tableau Connector Operational

ServiceNow Connector Operational

Premium Apps Operational

Calendar Operational

Control Center Operational

Datamesh Operational

Dynamic View Operational

Pivot Operational

WorkApps Operational

DataTable Operational

Resource Management Operational

Smartsheet Resource Views Operational

Brandfolder Operational

Smartsheet Brandfolder Integration Operational

Administration and Audit Operational

Admin Center Operational

Event Reporting API Operational

User and Group Management Operational

Payments & Licensing Operational

Activity Log Operational

Developers and API Operational

REST API Operational

Webhooks Operational

API Access Tokens Operational

Help and Community Operational

Smartsheet Website Operational

Help Center Operational

Community Operational

Marketplace and Solutions Center Operational

Smartsheet University Operational

Third Party Integrations Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

May 28, 2022

No incidents reported today.

May 27, 2022

No incidents reported.

May 26, 2022

Resolved - This incident has been resolved.
May 26, 20:03 PDT

Monitoring - A fix has been implemented and we are monitoring the results.
May 26, 17:51 PDT

Update - The engineering team is engaged and we are investigating intermittent login and performance issues. We will provide an update in 60 minutes.
May 26, 17:26 PDT

Update - The engineering team is engaged and we are investigating intermittent login and performance issues. We will provide an update in 60 minutes.
May 26, 16:14 PDT

Investigating - The engineering team is engaged and we are investigating intermittent login and performance issues. We will provide an update in 60 minutes.
May 26, 15:15 PDT

Identified - The issue has been identified and a fix is being implemented. We will provide an update in 60 minutes.
May 26, 14:18 PDT

Investigating - The engineering team is engaged and we are investigating intermittent login and performance issues. We will provide an update in 60 minutes.
May 26, 13:35 PDT

May 25, 2022

App Slowness

Resolved - This incident has been resolved.
May 25, 17:09 PDT

Monitoring - A fix has been implemented and we are monitoring the results.
May 25, 15:03 PDT

Update - The issue has been identified and a fix is being implemented. We will provide an update in 60 minutes.
May 25, 14:09 PDT

Identified - The issue has been identified and a fix is being implemented. We will provide an update in 60 minutes.
May 25, 13:14 PDT

Update - We are continuing to investigate this issue. We will provide an update in 60 minutes.
May 25, 11:56 PDT

Investigating - The engineering team is engaged and we are investigating slowness with the web application. We will provide an update in 60 minutes.
May 25, 10:29 PDT

May 24, 2022

App Slowness

Resolved - This incident has been resolved.
May 24, 20:47 PDT

Monitoring - A fix has been implemented and we are monitoring the results.
May 24, 18:19 PDT

Identified - We have identified the issue and are working on a fix.
May 24, 14:26 PDT

Update - We are investigating still. We will provide an update in 60 minutes.
May 24, 13:06 PDT

Update - We are investigating still. We will provide an update in 60 minutes.
May 24, 12:07 PDT

Update - We are investigating still. We will provide an update in 60 minutes.
May 24, 11:05 PDT

Investigating - The engineering team is engaged and we are investigating slowness with the web application. We will provide an update in 60 minutes.
May 24, 09:57 PDT

May 23, 2022

No incidents reported.

May 22, 2022

No incidents reported.

May 21, 2022

No incidents reported.

May 20, 2022

No incidents reported.

May 19, 2022

No incidents reported.

May 18, 2022

Smartsheet Live App for Quip inaccessible

Resolved - This incident has been resolved.
May 18, 05:43 PDT

Identified - We have identified the issue and are working on a fix. We will provide another update in 30 minutes.
May 18, 05:15 PDT

Update - We are continuing to investigate some customer reports that Smartsheet Live App for Quip is being inaccessible. We will provide an update in 60 minutes.
May 18, 04:15 PDT

Investigating - We are currently investigating some customer reports that Smartsheet Live App for Quip being inaccessible. We’ll continue providing updates every 30 minutes and will send another notification to subscribers with the next functional update.
May 18, 03:45 PDT

May 17, 2022

No incidents reported.

May 16, 2022

No incidents reported.

May 15, 2022

No incidents reported.

May 14, 2022

No incidents reported.

May 13, 2022

No incidents reported.

May 12, 2022

No incidents reported.

May 11, 2022

Reports intermittently loading

Postmortem - Read details
May 17, 14:03 PDT

Resolved - This incident has been resolved.
May 11, 15:39 PDT

Monitoring - A fix has been implemented and we are monitoring the results.
May 11, 12:51 PDT

Investigating - We are currently investigating some customer reports of Reports intermittently loading. We will provide an update in 60 minutes.
May 11, 12:35 PDT

May 10, 2022

No incidents reported.

May 9, 2022

No incidents reported.

May 8, 2022

No incidents reported.

May 7, 2022

Connectors Maintenance (Connectors remain operational)

Postmortem - Read details
May 11, 09:35 PDT

Resolved - The Connectors continue to be fully operational, but their in-app button continue to be turned off while we perform maintenance.
May 7, 09:51 PDT

Update - We continue to work on the maintenance described below. The Connectors remain fully operational.
Apr 13, 15:45 PDT

Update - The Connectors continue to be fully operational, but their in-app button continue to be turned off while we perform maintenance. To access the Connectors, please use the direct URLs:
https://connectors.smartsheet.com/c/jira/login
https://connectors.smartsheet.com/c/salesforce/login
https://connectors.smartsheet.com/c/plugin/Dynamics/login

We will re-enable the in-app button after the maintenance completes, which we expect to take at least a few days.
Apr 12, 13:37 PDT

Identified - We've identified backend issues with our service and temporarily disabled navigation UI to the Connectors during this maintenance period. The Connectors icon on the Feature Bar (also known as the right rail hand panel) will not be visible during this time. However this does not impact the Connector's core functionalities or the ability to administrate via each connector's direct URL.
https://connectors.smartsheet.com/c/jira/login
https://connectors.smartsheet.com/c/salesforce/login
https://connectors.smartsheet.com/c/plugin/Dynamics/login

We will provide an update as investigation completes.
Apr 11, 10:53 PDT

May 6, 2022

No incidents reported.

May 5, 2022

No incidents reported.

May 4, 2022

No incidents reported.

May 3, 2022

No incidents reported.

May 2, 2022

Intermittent Connection Issues

Postmortem - Read details
May 24, 09:45 PDT

Resolved - This incident has been resolved.
May 2, 13:32 PDT

Monitoring - We received a few customer reports of intermittent errors when accessing Smartsheet. A fix has been implemented and we are monitoring for stability.
May 2, 10:50 PDT

May 1, 2022

No incidents reported.

Apr 30, 2022

No incidents reported.

Apr 29, 2022

No incidents reported.

Apr 28, 2022

No incidents reported.