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All Systems Operational
Smartsheet Application Operational
90 days ago
100.0 % uptime
Today
Mobile/API   ? Operational
90 days ago
100.0 % uptime
Today
Web Application   ? Operational
90 days ago
100.0 % uptime
Today
System Generated Emails   ? Operational
90 days ago
100.0 % uptime
Today
Search Functionality   ? Operational
90 days ago
100.0 % uptime
Today
Reporting   ? Operational
90 days ago
100.0 % uptime
Today
Resource Management   ? Operational
90 days ago
100.0 % uptime
Today
SSO (Single Sign-On)   ? Operational
90 days ago
100.0 % uptime
Today
Webhooks   ? Operational
90 days ago
100.0 % uptime
Today
Connectors   ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
May 26, 2018

No incidents reported today.

May 25, 2018
Resolved - The Smartsheet Application has remained stable since our engineers took action to mitigate the issue. The issue has been resolved, and we are closing this incident.
May 25, 17:06 PDT
Monitoring - Our Site Reliability Engineering team has identified the cause of the service interruption. A fix has been implemented and we're monitoring the results.
May 25, 15:04 PDT
Identified - Our Platform Reliability Engineering team has identified the cause of the service interruption, and we are working quickly on a resolution. Please continue to return to this page for the latest resolution status.
May 25, 14:10 PDT
Investigating - Our Site Reliability Engineering team has identified an issue with the ability to send as attachment functionality. We are working quickly on a resolution. Please continue to return to this page for the latest resolution status.
May 25, 11:38 PDT
May 24, 2018
Resolved - We have identified and corrected the root issue with the static publish platform.
May 24, 20:59 PDT
Investigating - Our monitoring system has identified a potential service interruption. We are currently investigating the issue and will provide an update as soon as possible. Please continue to return to this page for the latest resolution status.
May 24, 20:49 PDT
May 23, 2018

No incidents reported.

May 22, 2018

No incidents reported.

May 21, 2018

No incidents reported.

May 20, 2018

No incidents reported.

May 19, 2018

No incidents reported.

May 18, 2018

No incidents reported.

May 17, 2018

No incidents reported.

May 16, 2018
Resolved - The platform has remained stable and available post incident.
May 16, 12:21 PDT
Monitoring - As a result of issues with our app server fleet, some customers may have experienced performance issues when accessing their sheets. The performance issue lasted approximately 20 minutes before being resolved for all customers.

Our engineers continue to monitor all services.
May 15, 09:38 PDT
Investigating - The engineering team is engaged and we are investigating slowness with the web application.
May 15, 09:10 PDT
May 14, 2018

No incidents reported.

May 13, 2018

No incidents reported.

May 12, 2018

No incidents reported.

May 11, 2018

No incidents reported.

May 10, 2018

No incidents reported.

May 9, 2018

No incidents reported.

May 8, 2018
Resolved - The search functionality within Smartsheet is now up to date. The delay issue has ended and no further impact has been observed.
May 8, 10:04 PDT
Investigating - We're currently experiencing some delay issues with the search functionality in Smartsheet. We're aware of the issue and are working to get it fixed right away. Thanks for your patience.
May 8, 08:18 PDT
May 7, 2018

No incidents reported.

May 6, 2018

No incidents reported.

May 5, 2018

No incidents reported.

May 4, 2018

No incidents reported.

May 3, 2018

No incidents reported.

May 2, 2018

No incidents reported.

May 1, 2018

No incidents reported.

Apr 30, 2018

No incidents reported.

Apr 29, 2018

No incidents reported.

Apr 28, 2018

No incidents reported.

Apr 27, 2018

No incidents reported.

Apr 26, 2018

At 12:16 pacific time the smartsheet integration into slack encountered a failure causing the integration to degrade. The engineering team was engaged and restored network access to the integration and systems by 1:13 pacific time.