Smartsheet Status

This page provides status information for Smartsheet features and functionality. Check back here to view our most up-to-the-minute information on service availability, or click the button above to be notified of interruptions to each individual service. If you are experiencing an issue not listed here try troubleshooting connection issues.

All Systems Operational

Authentication and Sign In Operational

Smartsheet Login Operational

Single Sign On ( Company Credentials ) Operational

Core Application Operational

Sheets Operational

Sharing Operational

Forms Operational

Reports Operational

Dashboards Operational

Search Operational

Mobile App Operational

Conversations Operational

Desktop App Operational

Documents Operational

Attachments Operational

Document Builder Operational

Document Proofing Operational

Notifications Operational

Email Notifications Operational

In App Notifications Operational

Messaging App Notifications Operational

Workflows Operational

In App Workflows Operational

Bridge by Smartsheet Operational

Connectors Operational

Data Shuttle Operational

Dynamics Connector Operational

Jira Connector Operational

Salesforce Connector Operational

Tableau Connector Operational

ServiceNow Connector Operational

Premium Apps Operational

Calendar Operational

Control Center Operational

Datamesh Operational

Dynamic View Operational

Pivot Operational

WorkApps Operational

DataTable Operational

Resource Management Operational

Smartsheet Resource Views Operational

Brandfolder Operational

Smartsheet Brandfolder Integration Operational

Administration and Audit Operational

Admin Center Operational

Event Reporting API Operational

User and Group Management Operational

Payments & Licensing Operational

Activity Log Operational

Developers and API Operational

REST API Operational

Webhooks Operational

API Access Tokens Operational

Help and Community Operational

Smartsheet Website Operational

Help Center Operational

Community Operational

Marketplace and Solutions Center Operational

Smartsheet University Operational

Customer Support Portal Operational

Third Party Integrations Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Feb 2, 2023

No incidents reported today.

Feb 1, 2023

No incidents reported.

Jan 31, 2023

No incidents reported.

Jan 30, 2023

No incidents reported.

Jan 29, 2023

No incidents reported.

Jan 28, 2023

No incidents reported.

Jan 27, 2023

No incidents reported.

Jan 26, 2023

No incidents reported.

Jan 25, 2023

No incidents reported.

Jan 24, 2023

No incidents reported.

Jan 23, 2023

No incidents reported.

Jan 22, 2023

No incidents reported.

Jan 21, 2023

No incidents reported.

Jan 20, 2023

No incidents reported.

Jan 19, 2023

No incidents reported.

Jan 18, 2023

Reports Maintenance

Completed - The scheduled maintenance has been completed.
Jan 18, 20:01 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 18, 15:56 PST

Scheduled - The Smartsheet Reports service is undergoing planned maintenance on Thursday, January 18, 2023 from 15:00 - 20:00 PST (23:00 - 04:00 UTC). During this time, some Reports may take longer to load or become intermittently unavailable. Dashboard Widgets, Dynamics Views, and other solutions reliant on Reports may also experience the same. If you experience issues with reports, please wait a few minutes and try refreshing your browser. We’ll continue to provide updates in this posting.
Jan 18, 15:49 PST

Jan 17, 2023

No incidents reported.

Jan 16, 2023

No incidents reported.

Jan 15, 2023

No incidents reported.

Jan 14, 2023

No incidents reported.

Jan 13, 2023

Reports loading slowly

Resolved - This incident has been resolved.
Jan 13, 15:30 PST

Monitoring - A fix has been implemented and we are monitoring to ensure continued stability of this feature.
Jan 13, 13:35 PST

Identified - We have identified the issue and taken action to resolve. The service is recovering and we will continue to monitor. We will provide an update in 60 minutes.
Jan 13, 12:44 PST

Investigating - We are currently investigating customer reports of some Reports unable to be loaded. We will provide an update within 60 minutes.
Jan 13, 12:37 PST

Jan 12, 2023

Reports intermittently loading

Postmortem - Read details
Jan 13, 10:06 PST

Resolved - This incident has been resolved.
Jan 12, 16:24 PST

Monitoring - A fix has been implemented and we are monitoring the stability of the service.
Jan 12, 14:09 PST

Update - We are currently investigating customer reports of some Reports unable to be loaded. This would also affect Dynamic Views and Dashboard widgets utilizing Reports as a source. We will provide an update within 60 minutes.
Jan 12, 13:42 PST

Investigating - We are currently investigating customer reports of some Reports unable to be loaded. We will provide an update within 60 minutes.
Jan 12, 12:56 PST

Jan 11, 2023

Some customers unable to login

Postmortem - Read details
Jan 12, 11:51 PST

Resolved - This incident has been resolved.
Jan 11, 16:47 PST

Monitoring - A fix has been implemented and we are monitoring to ensure continued stability of this feature.
Jan 11, 14:51 PST

Investigating - We are currently investigating reports of some customers unable to login to Smartsheet. We will provide an update in 60 minutes.
Jan 11, 14:44 PST

Jan 10, 2023

Reports Maintenance

Completed - The scheduled maintenance has been completed.
Jan 10, 14:02 PST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 10, 13:16 PST

Scheduled - The Smartsheet Reports service is undergoing planned maintenance on Tuesday, January 10, 2023 from 12:00 - 17:00 PST (20:00 - 01:00 UTC). During this time, some Reports may take longer to load or become intermittently unavailable. Dashboard Widgets, Dynamics Views, and other solutions reliant on Reports may also experience the same. If you experience issues with reports, please wait a few minutes and try refreshing your browser. We’ll continue to provide updates in this posting.
Jan 10, 13:05 PST

Jan 9, 2023

No incidents reported.

Jan 8, 2023

No incidents reported.

Jan 7, 2023

No incidents reported.

Jan 6, 2023

No incidents reported.

Jan 5, 2023

No incidents reported.

Jan 4, 2023

Unable to Edit or Update Automated Workflows

Postmortem - Read details
Jan 4, 14:20 PST

Resolved - We identified the issue with Automated Workflows. We have implemented a fix and are seeing the issue as resolved.
Jan 4, 06:54 PST

Monitoring - We identified the issue with Automated Workflows. We have implemented a fix and are seeing the issue as resolved.
Jan 4, 05:02 PST

Identified - We are currently investigating some customer reports of issues with Automated Workflows.
Jan 4, 03:13 PST

Investigating - We are currently investigating some customer reports of issues with Automated Workflows.
Jan 4, 02:22 PST

Jan 3, 2023

No incidents reported.