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Smartsheet Status

This page provides status information for Smartsheet features and functionality. Check back here to view our most up-to-the-minute information on service availability, or click the button above to be notified of interruptions to each individual service. If you are experiencing an issue not listed here try troubleshooting connection issues.

 
 
All Systems Operational
Authentication and Sign In ? Operational
Smartsheet Login ? Operational
Single Sign On ( Company Credentials ) ? Operational
Sign in via Google ? Operational
Sign in via Microsoft Azure AD ? Operational
Sign in via Apple ID ? Operational
Core Application ? Operational
Sheets ? Operational
Sharing ? Operational
Forms ? Operational
Reports ? Operational
Dashboards ? Operational
Search ? Operational
Mobile App ? Operational
Conversations ? Operational
Documents ? Operational
Attachments ? Operational
Document Builder Operational
Document Proofing ? Operational
Notifications ? Operational
Email Notifications ? Operational
In App Notifications ? Operational
Messaging App Notifications ? Operational
Workflows ? Operational
In App Workflows ? Operational
Bridge by Smartsheet Operational
Connectors Operational
Data Shuttle Operational
Dynamics Connector Operational
Jira Connector Operational
Salesforce Connector Operational
Tableau Connector Operational
ServiceNow Connector Operational
Premium Apps ? Operational
Calendar Operational
Control Center Operational
Datamesh Operational
Dynamic View Operational
Pivot Operational
WorkApps Operational
DataTable Operational
Resource Management Operational
Resource Management Operational
Smartsheet Resource Views Operational
Brandfolder Operational
Smartsheet Brandfolder Integration Operational
Administration and Audit Operational
Admin Center Operational
Event Reporting API Operational
User and Group Management Operational
Payments & Licensing Operational
Activity Log Operational
Developers and API Operational
REST API Operational
Webhooks ? Operational
API Access Tokens ? Operational
Help and Community Operational
Smartsheet Website Operational
Help Center Operational
Community Operational
Marketplace and Solutions Center Operational
Smartsheet University Operational
Third Party Integrations Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Oct 4, 2022

No incidents reported today.

Oct 3, 2022

No incidents reported.

Oct 2, 2022

No incidents reported.

Oct 1, 2022

No incidents reported.

Sep 30, 2022

No incidents reported.

Sep 29, 2022

No incidents reported.

Sep 28, 2022
Resolved - This incident has been resolved.
Sep 28, 12:23 PDT
Monitoring - Sheets and Report performance is back to normal. We are continuing to monitor to ensure continued stability.
Sep 28, 10:40 PDT
Update - We are continuing to investigate this issue.
Sep 28, 09:51 PDT
Investigating - We are currently investigating some customer reports of slow performance in sheets and reports. We will provide an update in 60 minutes.
Sep 28, 08:51 PDT
Sep 27, 2022

No incidents reported.

Sep 26, 2022

No incidents reported.

Sep 25, 2022

No incidents reported.

Sep 24, 2022

No incidents reported.

Sep 23, 2022

No incidents reported.

Sep 22, 2022

No incidents reported.

Sep 21, 2022

No incidents reported.

Sep 20, 2022

No incidents reported.

Sep 19, 2022
Postmortem - Read details
Sep 26, 09:52 PDT
Resolved - This incident has been resolved.
Sep 19, 21:48 PDT
Monitoring - A small subset of sheets were unable to save and now these services are back up and running normally. Some sheets will not see complete cell history. All the history is still safe and we are actively working on restoring the history. Please contact customer support if you need access to cell history data urgently on a specific impacted sheet.
Sep 19, 19:48 PDT
Update - We are working on several mitigation paths.
Sep 19, 18:53 PDT
Update - We are working on several mitigation paths.
Sep 19, 17:44 PDT
Update - The issue has been identified and we are working on a fix.
Sep 19, 16:36 PDT
Update - The issue has been identified and we are working on a fix.
Sep 19, 15:37 PDT
Identified - The issue has been identified and we are working on a fix.
Sep 19, 14:32 PDT
Investigating - We are continuing to investigate some customer reports of some sheets unable to save. We’ll continue providing updates every 30 minutes and will send another notification to subscribers with the next functional update.
Sep 19, 14:02 PDT
Sep 18, 2022

No incidents reported.

Sep 17, 2022

No incidents reported.

Sep 16, 2022

No incidents reported.

Sep 15, 2022
Postmortem - Read details
Sep 28, 15:11 PDT
Resolved - This incident has been resolved.
Sep 15, 16:58 PDT
Monitoring - A fix has been implemented and we are monitoring to ensure continued stability of this feature.
Sep 15, 14:58 PDT
Investigating - We are currently investigating customer reports of some reports failing to load. We will provide an update in 60 minutes.
Sep 15, 14:29 PDT
Sep 14, 2022
Postmortem - Read details
Sep 22, 11:28 PDT
Resolved - This incident has been resolved.
Sep 14, 20:32 PDT
Monitoring - The issue is resolved and form data is now populating into sheets. We expect all the delayed data to appear in sheets within roughly an hour.
Sep 14, 18:37 PDT
Identified - We have identified the issue and are taking action to resolve. A small portion of form submissions are delayed in populating sheets. We expect all submissions to appear in their sheets once the issue is resolved. We will provide an update in 60 minutes.
Sep 14, 18:20 PDT
Investigating - We are currently investigating some customer reports of form submissions that are not appearing in their sheets. We will provide an update in 60 minutes.
Sep 14, 17:52 PDT
Sep 13, 2022

No incidents reported.

Sep 12, 2022

No incidents reported.

Sep 11, 2022

No incidents reported.

Sep 10, 2022

No incidents reported.

Sep 9, 2022
Postmortem - Read details
Sep 28, 15:15 PDT
Resolved - This incident has been resolved.
Sep 9, 13:05 PDT
Monitoring - A fix has been implemented and we are monitoring to ensure continued stability of this feature.
Sep 9, 11:01 PDT
Update - We are continuing to investigate some customer reports of Group Admins unable to add users to groups. We will provide an update in 60 minutes.
Sep 9, 10:36 PDT
Investigating - We are currently investigating some customer reports of Group Admins unable to add users to groups. We will provide an update in 60 minutes.
Sep 9, 09:27 PDT
Sep 8, 2022

No incidents reported.

Sep 7, 2022

No incidents reported.

Sep 6, 2022
Postmortem - Read details
Sep 22, 11:23 PDT
Resolved - This incident has been resolved.
Sep 6, 17:20 PDT
Monitoring - A fix has been implemented and we are monitoring to ensure continued stability of this feature.
Sep 6, 15:18 PDT
Update - We are continuing to investigate this issue.
Sep 6, 15:06 PDT
Investigating - We are currently investigating some customer reports of loading Reports and Report Widgets in Dashboards. We will provide an update in 60 minutes.
Sep 6, 15:05 PDT
Sep 5, 2022

No incidents reported.

Sep 4, 2022

No incidents reported.