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Smartsheet Status

This page provides status information for Smartsheet features and functionality. Check back here to view our most up-to-the-minute information on service availability, or click the button above to be notified of interruptions to each individual service. If you are experiencing an issue not listed here try troubleshooting connection issues.

 
 
All Systems Operational
Authentication and Sign In ? Operational
Smartsheet Login ? Operational
Single Sign On ( Company Credentials ) ? Operational
Sign in via Google ? Operational
Sign in via Microsoft Azure AD ? Operational
Sign in via Apple ID ? Operational
Core Application ? Operational
Sheets ? Operational
Sharing ? Operational
Forms ? Operational
Reports ? Operational
Dashboards ? Operational
Search ? Operational
Mobile App ? Operational
Conversations ? Operational
Desktop App Operational
Documents ? Operational
Attachments ? Operational
Document Builder Operational
Document Proofing ? Operational
Notifications ? Operational
Email Notifications ? Operational
In App Notifications ? Operational
Messaging App Notifications ? Operational
Workflows ? Operational
In App Workflows ? Operational
Bridge by Smartsheet Operational
Connectors Operational
Data Shuttle Operational
Dynamics Connector Operational
Jira Connector Operational
Salesforce Connector Operational
Tableau Connector Operational
ServiceNow Connector Operational
Premium Apps ? Operational
Calendar Operational
Control Center Operational
Datamesh Operational
Dynamic View Operational
Pivot Operational
WorkApps Operational
DataTable Operational
Resource Management Operational
Resource Management Operational
Smartsheet Resource Views Operational
Brandfolder Operational
Smartsheet Brandfolder Integration Operational
Administration and Audit Operational
Admin Center Operational
Event Reporting API Operational
User and Group Management Operational
Payments & Licensing Operational
Activity Log Operational
Developers and API Operational
REST API Operational
Webhooks ? Operational
API Access Tokens ? Operational
Help and Community Operational
Smartsheet Website Operational
Help Center Operational
Community Operational
Marketplace and Solutions Center Operational
Smartsheet University Operational
Customer Support Portal ? Operational
Third Party Integrations Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
May 30, 2023

No incidents reported today.

May 29, 2023

No incidents reported.

May 28, 2023

No incidents reported.

May 27, 2023

No incidents reported.

May 26, 2023

No incidents reported.

May 25, 2023
Resolved - This incident has been resolved
May 25, 09:51 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
May 25, 07:43 PDT
Update - We are continuing to work on a fix for this issue.
May 25, 07:23 PDT
Update - We are continuing to work on a resolution for this issue.
May 25, 06:45 PDT
Update - We are continuing to work on a resolution for this issue.
May 25, 05:45 PDT
Update - We are continuing to work on a resolution for this issue.
May 25, 04:42 PDT
Update - We are continuing to work on a resolution for this issue.
May 25, 03:41 PDT
Identified - We have identified an issue that some customers may experience issues when trying to access sheets and we are currently working to resolve this.
May 25, 02:28 PDT
May 24, 2023

No incidents reported.

May 23, 2023

No incidents reported.

May 22, 2023

No incidents reported.

May 21, 2023

No incidents reported.

May 20, 2023

No incidents reported.

May 19, 2023

No incidents reported.

May 18, 2023

No incidents reported.

May 17, 2023

No incidents reported.

May 16, 2023

No incidents reported.

May 15, 2023

No incidents reported.

May 14, 2023

No incidents reported.

May 13, 2023

No incidents reported.

May 12, 2023

No incidents reported.

May 11, 2023
Postmortem - Read details
May 12, 07:14 PDT
Resolved - We have identified unexpected behavior with search results on the Smartsheet Help Center page. A fix has been implemented.
May 11, 18:58 PDT
Identified - Customers may experience finding results when trying to search for help articles in the help center. We have identified the issue and are restoring the search capability, which may take up to an hour to complete. In the meantime, all help center articles are still available and browsable.
May 11, 17:53 PDT
May 10, 2023

No incidents reported.

May 9, 2023

No incidents reported.

May 8, 2023

No incidents reported.

May 7, 2023

No incidents reported.

May 6, 2023

No incidents reported.

May 5, 2023
Postmortem - Read details
May 5, 10:10 PDT
Resolved - We have identified unexpected behavior with dependency dates missing and some users receiving a Trouble Reaching Smartsheet message. A fix is being implemented.
May 5, 09:59 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
May 5, 08:06 PDT
Identified - We have identified unexpected behaviour with dependency dates missing and some users receiving a Trouble Reaching Smartsheet message. A fix is being implemented.
May 5, 07:41 PDT
May 4, 2023

No incidents reported.

May 3, 2023

No incidents reported.

May 2, 2023

No incidents reported.

May 1, 2023

No incidents reported.

Apr 30, 2023

No incidents reported.