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Smartsheet Status

 
All Systems Operational
Authentication and Sign In ? Operational
Smartsheet Login ? Operational
Single Sign On ( Company Credentials ) ? Operational
Sign in via Google ? Operational
Sign in via Microsoft Azure AD ? Operational
Sign in via Apple ID ? Operational
Core Application ? Operational
Sheets ? Operational
Sharing ? Operational
Forms ? Operational
Reports ? Operational
Dashboards ? Operational
Search ? Operational
Mobile App ? Operational
Conversations ? Operational
Documents ? Operational
Attachments ? Operational
Document Builder Operational
Document Proofing ? Operational
Notifications ? Operational
Email Notifications ? Operational
In App Notifications ? Operational
Messaging App Notifications ? Operational
Workflows ? Operational
In App Workflows ? Operational
Bridge by Smartsheet Operational
Connectors Operational
DataUploader Operational
Dynamics Connector Operational
Jira Connector Operational
Salesforce Connector Operational
Tableau Connector Operational
ServiceNow Connector Operational
Premium Apps ? Operational
Calendar Operational
Control Center Operational
Datamesh Operational
Dynamic View Operational
Pivot Operational
WorkApps Operational
Resource Management Operational
10,000ft Operational
Smartsheet Resource Views Operational
Administration and Audit Operational
Admin Center Operational
Event Reporting API Operational
User and Group Management Operational
Payments & Licensing Operational
Activity Log Operational
Developers and API Operational
REST API Operational
Webhooks ? Operational
API Access Tokens ? Operational
Help and Community Operational
Smartsheet Website Operational
Help Center Operational
Community Operational
Marketplace and Solutions Center Operational
Third Party Integrations Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Aug 4, 2021

No incidents reported today.

Aug 3, 2021

No incidents reported.

Aug 2, 2021

No incidents reported.

Aug 1, 2021

No incidents reported.

Jul 31, 2021

No incidents reported.

Jul 30, 2021

No incidents reported.

Jul 29, 2021
Postmortem - Read details
Jul 29, 13:50 PDT
Resolved - This incident has been resolved.
Jul 29, 13:47 PDT
Monitoring - The Calendar App experienced a temporary outage and is now back online. We are monitoring to confirm the continued stability of the service.
Jul 29, 11:47 PDT
Jul 28, 2021

No incidents reported.

Jul 27, 2021

No incidents reported.

Jul 26, 2021

No incidents reported.

Jul 25, 2021

No incidents reported.

Jul 24, 2021

No incidents reported.

Jul 23, 2021

No incidents reported.

Jul 22, 2021

No incidents reported.

Jul 21, 2021
Resolved - This incident has been resolved.
Jul 21, 16:36 PDT
Update - We are continuing to monitor for any further issues.
Jul 21, 16:36 PDT
Monitoring - A fix has been implemented and we are monitoring to ensure stability of this service.
Jul 21, 14:36 PDT
Investigating - Projects being provisioned through Control Center templates may fail to rename the resulting project. We are investigating the issue and will update as soon as a resolution is found.
Jul 21, 14:27 PDT
Resolved - This incident has been resolved.
Jul 21, 15:26 PDT
Update - We are continuing to monitor for any further issues.
Jul 21, 13:21 PDT
Monitoring - From 12:49PM - 1:04PM PST, Smartsheet Data Mesh service was unavailable and unresponsive. The service has since recovered.
Jul 21, 13:20 PDT
Jul 20, 2021

No incidents reported.

Jul 19, 2021

No incidents reported.

Jul 18, 2021

No incidents reported.

Jul 17, 2021

No incidents reported.

Jul 16, 2021

No incidents reported.

Jul 15, 2021
Postmortem - Read details
Jul 15, 09:11 PDT
Resolved - This incident has been resolved.
Jul 15, 09:00 PDT
Monitoring - A fix has been implemented and we are monitoring to ensure continued stability of this feature.
Jul 15, 07:02 PDT
Identified - We have identified the issue and have taken action to resolve it. We are continuing to monitor and will provide an update within the next 30 minutes
Jul 15, 06:50 PDT
Investigating - We are investigating some user reports of issues logging into Smartsheet and will provide an update within the next 30 minutes.
Jul 15, 06:18 PDT
Jul 14, 2021
Resolved - This incident has been resolved.
Jul 14, 15:11 PDT
Monitoring - We have identified the issue where some users may have experienced issues loading some reports and on dashboards. Our team has taken action to resolve this. The service is recovering and we will continue to monitor.
Jul 14, 13:14 PDT
Jul 13, 2021

No incidents reported.

Jul 12, 2021

No incidents reported.

Jul 11, 2021

No incidents reported.

Jul 10, 2021

No incidents reported.

Jul 9, 2021
Resolved - This incident has been resolved.
Jul 9, 19:06 PDT
Monitoring - Our team identified and took action to resolve an issue where customers were not able to open some proofs from emailed proof review requests.

The fix has been implemented and we are monitoring to ensure continued stability of this feature.
Jul 9, 17:06 PDT
Resolved - This incident has been resolved.
Jul 9, 12:35 PDT
Monitoring - A fix has been implemented and we are monitoring to ensure continued stability of 10,000ft.
Jul 9, 10:35 PDT
Identified - Our team has identified the issue and are taking action to resolve it. We will provide an update in 30 minutes.
Jul 9, 10:15 PDT
Investigating - We are currently investigating some customer reports of not being able to create new projects in 10,000ft. We will provide an update in 30 minutes.
Jul 9, 09:57 PDT
Jul 8, 2021
Postmortem - Read details
Jul 8, 17:32 PDT
Resolved - This incident has been resolved.
Jul 8, 13:01 PDT
Monitoring - A fix has been implemented and group admins can now add users to groups. We are monitoring to ensure continued stability of this feature.
Jul 8, 11:04 PDT
Update - We are continuing to investigate reports that group admins cannot add users to groups. We will provide an update in 30 minutes.
Jul 8, 10:46 PDT
Update - We are continuing to investigate reports that group admins cannot add users to groups. We will provide an update in 30 minutes.
Jul 8, 10:20 PDT
Update - We are continuing to investigate reports that group admins cannot add users to groups. We will provide an update in 30 minutes.
Jul 8, 09:47 PDT
Update - We are continuing to investigate reports that group admins cannot add users to groups. We will provide an update in 30 minutes.
Jul 8, 09:16 PDT
Investigating - We are currently investigating some customer reports that group admins cannot add users to groups. We will provide an update in 30 minutes.
Jul 8, 08:46 PDT
Jul 7, 2021
Postmortem - Read details
Jul 7, 12:40 PDT
Resolved - This incident has been resolved.
Jul 7, 12:29 PDT
Monitoring - A fix has been implemented and we are monitoring to ensure continued stability of this feature.
Jul 7, 10:30 PDT
Update - We are continuing to work on a fix for this issue. We will provide an update in 30 minutes.
Jul 7, 10:05 PDT
Identified - We have received some customer reports of dashboards that are slow to load and edit. We identified the cause and are working on a fix. We will provide an update in 30 minutes.
Jul 7, 09:33 PDT
Jul 6, 2021
Postmortem - Read details
Jul 7, 10:55 PDT
Resolved - This incident has been resolved.
Jul 6, 13:27 PDT
Monitoring - A fix has been implemented and we are monitoring to ensure continued stability of this feature.
Jul 6, 11:27 PDT
Update - We are continuing to investigate reports of certain proofs loading slowly and are taking action to potentially resolve. We will provide an update in 30 minutes.
Jul 6, 11:05 PDT
Update - We are continuing to investigate reports of certain proofs loading slowly. We will provide an update in 30 minutes.
Jul 6, 10:22 PDT
Investigating - We are currently investigating some customer reports of proofs loading slowly. We will provide an update in 30 minutes.
Jul 6, 09:52 PDT
Jul 5, 2021

No incidents reported.