Smartsheet Status

This page provides status information for Smartsheet features and functionality. Check back here to view our most up-to-the-minute information on service availability, or click the button above to be notified of interruptions to each individual service. If you are experiencing an issue not listed here try troubleshooting connection issues.

All Systems Operational

Authentication and Sign In Operational

Smartsheet Login Operational

Single Sign On ( Company Credentials ) Operational

Core Application Operational

Sheets Operational

Sharing Operational

Forms Operational

Reports Operational

Dashboards Operational

Search Operational

Mobile App Operational

Conversations Operational

Desktop App Operational

Documents Operational

Attachments Operational

Document Builder Operational

Document Proofing Operational

Notifications Operational

Email Notifications Operational

In App Notifications Operational

Messaging App Notifications Operational

Workflows Operational

In App Workflows Operational

Bridge by Smartsheet Operational

Connectors Operational

Data Shuttle Operational

Dynamics Connector Operational

Jira Connector Operational

Salesforce Connector Operational

Tableau Connector Operational

ServiceNow Connector Operational

Premium Apps Operational

Calendar Operational

Control Center Operational

Datamesh Operational

Dynamic View Operational

Pivot Operational

WorkApps Operational

DataTable Operational

Resource Management Operational

Smartsheet Resource Views Operational

Brandfolder Operational

Smartsheet Brandfolder Integration Operational

Administration and Audit Operational

Admin Center Operational

Event Reporting API Operational

User and Group Management Operational

Payments & Licensing Operational

Activity Log Operational

Developers and API Operational

REST API Operational

Webhooks Operational

API Access Tokens Operational

Help and Community Operational

Smartsheet Website Operational

Help Center Operational

Community Operational

Marketplace and Solutions Center Operational

Smartsheet University Operational

Customer Support Portal Operational

Third Party Integrations Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

May 30, 2023

No incidents reported today.

May 29, 2023

No incidents reported.

May 28, 2023

No incidents reported.

May 27, 2023

No incidents reported.

May 26, 2023

No incidents reported.

May 25, 2023

Unable to make changes to some Smartsheet items

Resolved - This incident has been resolved
May 25, 09:51 PDT

Monitoring - A fix has been implemented and we are monitoring the results.
May 25, 07:43 PDT

Update - We are continuing to work on a fix for this issue.
May 25, 07:23 PDT

Update - We are continuing to work on a resolution for this issue.
May 25, 06:45 PDT

Update - We are continuing to work on a resolution for this issue.
May 25, 05:45 PDT

Update - We are continuing to work on a resolution for this issue.
May 25, 04:42 PDT

Update - We are continuing to work on a resolution for this issue.
May 25, 03:41 PDT

Identified - We have identified an issue that some customers may experience issues when trying to access sheets and we are currently working to resolve this.
May 25, 02:28 PDT

May 24, 2023

No incidents reported.

May 23, 2023

No incidents reported.

May 22, 2023

No incidents reported.

May 21, 2023

No incidents reported.

May 20, 2023

No incidents reported.

May 19, 2023

No incidents reported.

May 18, 2023

No incidents reported.

May 17, 2023

No incidents reported.

May 16, 2023

No incidents reported.

May 15, 2023

No incidents reported.

May 14, 2023

No incidents reported.

May 13, 2023

No incidents reported.

May 12, 2023

No incidents reported.

May 11, 2023

Help Center Search Results Error

Postmortem - Read details
May 12, 07:14 PDT

Resolved - We have identified unexpected behavior with search results on the Smartsheet Help Center page. A fix has been implemented.
May 11, 18:58 PDT

Identified - Customers may experience finding results when trying to search for help articles in the help center. We have identified the issue and are restoring the search capability, which may take up to an hour to complete. In the meantime, all help center articles are still available and browsable.
May 11, 17:53 PDT

May 10, 2023

No incidents reported.

May 9, 2023

No incidents reported.

May 8, 2023

No incidents reported.

May 7, 2023

No incidents reported.

May 6, 2023

No incidents reported.

May 5, 2023

Dependency dates missing and Trouble Reaching Smartsheet messages

Postmortem - Read details
May 5, 10:10 PDT

Resolved - We have identified unexpected behavior with dependency dates missing and some users receiving a Trouble Reaching Smartsheet message. A fix is being implemented.
May 5, 09:59 PDT

Monitoring - A fix has been implemented and we are monitoring the results.
May 5, 08:06 PDT

Identified - We have identified unexpected behaviour with dependency dates missing and some users receiving a Trouble Reaching Smartsheet message. A fix is being implemented.
May 5, 07:41 PDT

May 4, 2023

No incidents reported.

May 3, 2023

No incidents reported.

May 2, 2023

No incidents reported.

May 1, 2023

No incidents reported.

Apr 30, 2023

No incidents reported.