This page provides status information for Smartsheet features and functionality. Check back here to view our most up-to-the-minute information on service availability, or click the button above to be notified of interruptions to each individual service. If you are experiencing an issue not listed here try troubleshooting connection issues.
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Update - We are investigating intermittent temporary access issues primarily after users upload new asset versions and some new assets. This issue typically resolves itself within half an hour of the upload. We are continuing to work with our partner service to resolve this issue.
Oct 03, 2024 - 16:09 PDT
Investigating - We have identified that some users are intermittently unable to access assets once uploaded. This issue typically resolves itself within a few minutes. We are working with our partner service to resolve the issue.
Oct 02, 2024 - 10:49 PDT
Core Application
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Operational
Smartsheet Login
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Operational
Single Sign On ( Company Credentials )
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Operational
Sheets
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Operational
Forms
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Operational
Reports
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Operational
Dashboards
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Operational
AI Tools
Operational
Documents
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Operational
Attachments
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Operational
Document Builder
Operational
Document Proofing
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Operational
Notifications
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Operational
Email Notifications
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Operational
In App Notifications
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Operational
Messaging App Notifications
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Operational
Conversations
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Operational
Workflows
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Operational
In App Workflows
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Operational
Bridge by Smartsheet
Operational
Sharing
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Operational
Connectors
Operational
Data Shuttle
Operational
Dynamics Connector
Operational
Jira Connector
Operational
Salesforce Connector
Operational
Tableau Connector
Operational
ServiceNow Connector
Operational
Advance Capabilities
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Operational
Calendar
Operational
Control Center
Operational
Datamesh
Operational
Dynamic View
Operational
Pivot
Operational
WorkApps
Operational
DataTable
Operational
Apps
Operational
Desktop App
Operational
Mobile App
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Operational
Search
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Operational
Third Party Sign In
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Operational
Sign in via Google
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Operational
Sign in via Microsoft Azure AD
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Operational
Sign in via Apple ID
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Operational
Resource Management
Operational
Resource Management
Operational
Smartsheet Resource Views
Operational
Digital Asset Management (Brandfolder)
Degraded Performance
Resolved -
This issue has been resolved.
Oct 1, 16:35 PDT
Update -
We are continuing to investigate the issue.
Oct 1, 14:42 PDT
Update -
We are continuing to investigate the issue.
Oct 1, 13:00 PDT
Investigating -
We have identified an issue where some users may be intermittently unable to access assets once uploaded. A fix is being implemented.
Oct 1, 12:03 PDT
Resolved -
This incident has been resolved.
Sep 30, 10:39 PDT
Monitoring -
A fix has been implemented and we are monitoring to ensure continued stability of this feature.
Sep 30, 08:32 PDT
Investigating -
We are currently investigating some customer reports of new users whose organizations have SSO or SAML enabled encountering errors when logging into Smartsheet for the first time. We will continue to provide frequent updates as we work towards resolution.
Sep 30, 07:31 PDT
Resolved -
This incident has been resolved.
Sep 24, 13:06 PDT
Monitoring -
A fix has been implemented and we are monitoring to ensure continued stability of this feature.
Sep 24, 11:05 PDT
Investigating -
We are currently investigating some customer reports of errors in Smartsheet. We will continue to provide frequent updates as we work towards resolution.
Sep 24, 10:39 PDT
Resolved -
This incident has been resolved.
Sep 20, 14:25 PDT
Monitoring -
A fix has been implemented and we are monitoring to ensure continued stability of this feature.
Sep 20, 12:22 PDT
Investigating -
We are currently investigating some customer reports of being unable to preview attachments. We will continue to provide frequent updates as we work towards resolution.
Sep 20, 12:04 PDT
Resolved -
This incident has been resolved.
Sep 10, 20:08 PDT
Monitoring -
A fix has been implemented and we are monitoring the results.
Sep 10, 18:04 PDT
Investigating -
We are aware of the issue with the inability to access Smartsheet. We are currently investigating and will continue to provide updates every 30 minutes and will send another notification to subscribers with the next functional update.
Sep 10, 17:24 PDT