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Smartsheet Status

This page provides status information for Smartsheet features and functionality. Check back here to view our most up-to-the-minute information on service availability, or click the button above to be notified of interruptions to each individual service. If you are experiencing an issue not listed here try troubleshooting connection issues.

 
 
All Systems Operational
Authentication and Sign In ? Operational
Smartsheet Login ? Operational
Single Sign On ( Company Credentials ) ? Operational
Sign in via Google ? Operational
Sign in via Microsoft Azure AD ? Operational
Sign in via Apple ID ? Operational
Core Application ? Operational
Sheets ? Operational
Sharing ? Operational
Forms ? Operational
Reports ? Operational
Dashboards ? Operational
Search ? Operational
Mobile App ? Operational
Conversations ? Operational
Desktop App Operational
Documents ? Operational
Attachments ? Operational
Document Builder Operational
Document Proofing ? Operational
Notifications ? Operational
Email Notifications ? Operational
In App Notifications ? Operational
Messaging App Notifications ? Operational
Workflows ? Operational
In App Workflows ? Operational
Bridge by Smartsheet Operational
Connectors Operational
Data Shuttle Operational
Dynamics Connector Operational
Jira Connector Operational
Salesforce Connector Operational
Tableau Connector Operational
ServiceNow Connector Operational
Premium Apps ? Operational
Calendar Operational
Control Center Operational
Datamesh Operational
Dynamic View Operational
Pivot Operational
WorkApps Operational
DataTable Operational
Resource Management Operational
Resource Management Operational
Smartsheet Resource Views Operational
Digital Asset Management (Brandfolder) Operational
Smartsheet Brandfolder Integration Operational
Core Application Operational
Asset Upload Operational
Asset Upload - SFTP Operational
SmartCDN Operational
Brandguide Operational
Integrations Operational
Insights Operational
Administration and Audit Operational
Admin Center Operational
Event Reporting API Operational
User and Group Management Operational
Payments & Licensing Operational
Activity Log Operational
Developers and API Operational
REST API Operational
Webhooks ? Operational
API Access Tokens ? Operational
Help and Community Operational
Smartsheet Website Operational
Help Center Operational
Community Operational
Marketplace and Solutions Center Operational
Smartsheet University Operational
Customer Support Portal ? Operational
Third Party Integrations Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Brandfolder Scheduled Maintenance 1 Mar 7, 2024 05:00-08:00 PST
Brandfolder is undergoing required maintenance. During this period, we're expecting two interruptions to Brandfolder services lasting 5-20 minutes each.
Posted on Feb 27, 2024 - 17:49 PST
Brandfolder Scheduled Maintenance 2 Mar 9, 2024 12:00-15:00 PST
Brandfolder is undergoing required maintenance. During this period, we're expecting two interruptions to Brandfolder services lasting 5-20 minutes each.
Posted on Feb 27, 2024 - 17:53 PST
Past Incidents
Mar 4, 2024

No incidents reported today.

Mar 3, 2024

No incidents reported.

Mar 2, 2024

No incidents reported.

Mar 1, 2024

No incidents reported.

Feb 29, 2024

No incidents reported.

Feb 28, 2024

No incidents reported.

Feb 27, 2024

No incidents reported.

Feb 26, 2024

No incidents reported.

Feb 25, 2024

No incidents reported.

Feb 24, 2024

No incidents reported.

Feb 23, 2024

No incidents reported.

Feb 22, 2024
Postmortem - Read details
Feb 26, 06:56 PST
Resolved - This incident has been resolved.
Feb 22, 20:41 PST
Monitoring - We have implemented a fix for workspace ownership transfer issues. We've also implemented a fix to restore access to assets that were affected and are monitoring the results.
Feb 22, 18:49 PST
Identified - We have identified and implemented a fix for workspace ownership transfer issues. We are continuing to restore access to assets that were affected. We will provide an update when this is completed.
Feb 22, 15:19 PST
Investigating - We are currently investigating some reports of items becoming inaccessible following a workspace ownership transfer. Please avoid executing workspace ownership transfers until we implement a fix. We will provide an update in 60 minutes.
Feb 22, 14:33 PST
Feb 21, 2024

No incidents reported.

Feb 20, 2024

No incidents reported.

Feb 19, 2024

No incidents reported.

Feb 18, 2024

No incidents reported.

Feb 17, 2024

No incidents reported.

Feb 16, 2024

No incidents reported.

Feb 15, 2024

No incidents reported.

Feb 14, 2024

No incidents reported.

Feb 13, 2024

No incidents reported.

Feb 12, 2024

No incidents reported.

Feb 11, 2024

No incidents reported.

Feb 10, 2024

No incidents reported.

Feb 9, 2024

No incidents reported.

Feb 8, 2024
Postmortem - Read details
Feb 8, 14:28 PST
Resolved - This incident has been resolved.
Feb 8, 14:28 PST
Monitoring - We have implemented a fix and monitoring to ensure stability to the Dashboards service.
Feb 8, 12:27 PST
Identified - We have identified the issue and a fix is being implemented.
Feb 8, 12:22 PST
Investigating - We are currently investigating reports of some Dashboard widgets display issues. We will share an update within 60 minutes.
Feb 8, 12:16 PST
Postmortem - Read details
Feb 8, 13:31 PST
Resolved - This incident has been resolved.
Feb 8, 09:53 PST
Monitoring - A fix has been implemented and we are monitoring to ensure the stability of the service.
Feb 8, 07:53 PST
Update - We are continuing to investigate this issue. We will continue providing updates every 30 minutes and will send another notification to subscribers.
Feb 8, 07:27 PST
Investigating - We are currently investigating some customer reports of Smartsheet app connectivity. We’ll continue providing updates every 30 minutes and will send another notification to subscribers with the next functional update.
Feb 8, 07:07 PST
Feb 7, 2024
Postmortem - Read details
Feb 8, 15:22 PST
Resolved - This incident has been resolved.
Feb 7, 15:33 PST
Monitoring - A fix has been implemented and we are monitoring to ensure stability of the service.
Feb 7, 13:30 PST
Update - We are continuing to investigate this issue. We will post another update within 60 minutes.
Feb 7, 12:55 PST
Investigating - We are currently investigating some customer reports of Smartsheet connectivity. We will provide an update in 60 minutes.
Feb 7, 11:57 PST
Feb 6, 2024

No incidents reported.

Feb 5, 2024

No incidents reported.

Feb 4, 2024

No incidents reported.

Feb 3, 2024

No incidents reported.