Smartsheet Status

This page provides status information for Smartsheet features and functionality. Check back here to view our most up-to-the-minute information on service availability, or click the button above to be notified of interruptions to each individual service. If you are experiencing an issue not listed here try troubleshooting connection issues.

All Systems Operational

Core Application Operational

Smartsheet Login Operational

Single Sign On ( Company Credentials ) Operational

Sheets Operational

Forms Operational

Reports Operational

Dashboards Operational

AI Tools Operational

Documents Operational

Attachments Operational

Document Builder Operational

Document Proofing Operational

File Library Operational

Notifications Operational

Email Notifications Operational

In App Notifications Operational

Messaging App Notifications Operational

Conversations Operational

Workflows Operational

In App Workflows Operational

Bridge by Smartsheet Operational

Sharing Operational

Connectors Operational

Data Shuttle Operational

Dynamics Connector Operational

Jira Connector Operational

Salesforce Connector Operational

Tableau Connector Operational

ServiceNow Connector Operational

Advance Capabilities Operational

Calendar Operational

Control Center Operational

Datamesh Operational

Dynamic View Operational

Pivot Operational

WorkApps Operational

DataTable Operational

Apps Operational

Desktop App Operational

Mobile App Operational

Search Operational

Third Party Sign In Operational

Resource Management Operational

Smartsheet Resource Views Operational

Digital Asset Management (Brandfolder) Operational

Smartsheet Brandfolder Integration Operational

Core Application Operational

Asset Upload Operational

Asset Upload - SFTP Operational

SmartCDN Operational

Brandguide Operational

Integrations Operational

Insights Operational

Content Automation Platform Operational

Content Automation APIs Operational

Content Automation Rendering Services Operational

Content Automation Templating Operational

Content Automation Integrations Operational

Administration and Audit Operational

Admin Center Operational

Event Reporting API Operational

User and Group Management Operational

Payments & Licensing Operational

Activity Log Operational

Developers and API Operational

REST API Operational

Webhooks Operational

API Access Tokens Operational

Help and Community Operational

Smartsheet Website Operational

Help Center Operational

Community Operational

Marketplace and Solutions Center Operational

Smartsheet University Operational

Customer Support Portal Operational

In-App Chat Operational

Third Party Integrations Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Apr 26, 2025

No incidents reported today.

Apr 25, 2025

No incidents reported.

Apr 24, 2025

Delays in Workflow Automation and Sheet Access

Resolved - This incident has been resolved
Apr 24, 12:59 PDT

Monitoring - We have identified the issue and taken action to resolve. The service is recovering and we will continue to monitor.
Apr 24, 10:34 PDT

Update - We are continuing to investigate this issue.
Apr 24, 09:27 PDT

Update - We are continuing to investigate this issue.
Apr 24, 08:36 PDT

Update - We are continuing to investigate this issue.
Apr 24, 08:14 PDT

Investigating - We have identified an incident where some users may experience intermittent issues with workflows and sheet interactions, including sheets not saving or loading as expected. This may impact the ability to trigger or complete automated processes.
We are actively investigating and will provide an update as soon as more information becomes available.
Apr 24, 07:59 PDT

Apr 23, 2025

No incidents reported.

Apr 22, 2025

No incidents reported.

Apr 21, 2025

Unable to load Dashboards

Resolved - This incident has been resolved.
Apr 21, 19:29 PDT

Monitoring - A fix has been implemented and we are monitoring the results.
Apr 21, 15:05 PDT

Identified - The issue has been identified and a fix is being implemented.
Apr 21, 14:50 PDT

Investigating - We have identified an issue where users may experience intermittent failures loading dashboards. Users can try to refresh the dashboard to resolve these issues. We will provide an update when more information is available.
Apr 21, 14:45 PDT

Apr 20, 2025

No incidents reported.

Apr 19, 2025

No incidents reported.

Apr 18, 2025

No incidents reported.

Apr 17, 2025

No incidents reported.

Apr 16, 2025

No incidents reported.

Apr 15, 2025

No incidents reported.

Apr 14, 2025

No incidents reported.

Apr 13, 2025

No incidents reported.

Apr 12, 2025

No incidents reported.

Apr 11, 2025

No incidents reported.

Apr 10, 2025

No incidents reported.

Apr 9, 2025

No incidents reported.

Apr 8, 2025

Postmortem - Read details
Apr 8, 11:18 PDT

Resolved - This incident has been resolved.
Apr 8, 07:27 PDT

Update - We are continuing to investigate this issue.
Apr 8, 07:07 PDT

Update - We are continuing to investigate this issue.
Apr 8, 07:02 PDT

Update - We are continuing to investigate this issue.
Apr 8, 07:00 PDT

Update - We are continuing to investigate this issue.
Apr 8, 06:59 PDT

Investigating - We're investigating issues affecting some login attempts, as well as navigation within the app for logged-in users. The issue has been identified and we're working to mitigate impact.
Apr 8, 06:58 PDT

Apr 7, 2025

No incidents reported.

Apr 6, 2025

No incidents reported.

Apr 5, 2025

No incidents reported.

Apr 4, 2025

Dashboards and template creation failing

Postmortem - Read details
Apr 4, 17:50 PDT

Resolved - This incident has been resolved.
Apr 4, 17:49 PDT

Monitoring - We have identified the issue and taken action to resolve. We will continue to provide frequent updates as we work towards resolution.
Apr 4, 15:43 PDT

Identified - There are some customer reports of Dashboards failing to load. Additionally, Control Center provisioning and template creation may fail when dashboards are included. We've identified the cause and will continue to provide frequent updates as we work towards resolution.
Apr 4, 15:27 PDT

Investigating - We are currently investigating some customer reports of Dashboards failing to load. We will continue to provide frequent updates as we work towards resolution.
Apr 4, 14:50 PDT

Apr 3, 2025

Intermittent app connectivity

Postmortem - Read details
Apr 7, 14:48 PDT

Resolved - This incident has been resolved.
Apr 3, 17:46 PDT

Monitoring - We have identified the issue and taken action to resolve. The service is recovering and we will continue to monitor. We will continue to provide frequent updates as we work towards resolution.
Apr 3, 15:46 PDT

Investigating - We are investigating some customer reports of intermittent app connectivity with Smartsheet assets. We will continue to provide frequent updates as we work towards resolution.
Apr 3, 15:22 PDT

Apr 2, 2025

No incidents reported.

Apr 1, 2025

No incidents reported.

Mar 31, 2025

No incidents reported.

Mar 30, 2025

No incidents reported.

Mar 29, 2025

No incidents reported.

Mar 28, 2025

No incidents reported.

Mar 27, 2025

Investigating Workflow Automation and Search delays and errors loading Sheets

Postmortem - Read details
Mar 27, 11:07 PDT

Resolved - This incident has been resolved.
Mar 27, 11:03 PDT

Monitoring - A fix has been implemented and we are monitoring to ensure continued stability of this feature.
Mar 27, 08:38 PDT

Identified - We have identified the issue and taken action to resolve. The service is recovering and we will continue to monitor. We will continue to provide frequent updates as we work towards resolution.
Mar 27, 08:18 PDT

Investigating - We are currently investigating some customer reports of Workflow Automation delays and errors loading Sheets. We will continue to provide frequent updates as we work towards resolution.
Mar 27, 07:57 PDT