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Smartsheet Status

This page provides status information for Smartsheet features and functionality. Check back here to view our most up-to-the-minute information on service availability, or click the button above to be notified of interruptions to each individual service. If you are experiencing an issue not listed here try troubleshooting connection issues.

 
 
All Systems Operational
Authentication and Sign In ? Operational
Smartsheet Login ? Operational
Single Sign On ( Company Credentials ) ? Operational
Sign in via Google ? Operational
Sign in via Microsoft Azure AD ? Operational
Sign in via Apple ID ? Operational
Core Application ? Operational
Sheets ? Operational
Sharing ? Operational
Forms ? Operational
Reports ? Operational
Dashboards ? Operational
Search ? Operational
Mobile App ? Operational
Conversations ? Operational
Documents ? Operational
Attachments ? Operational
Document Builder Operational
Document Proofing ? Operational
Notifications ? Operational
Email Notifications ? Operational
In App Notifications ? Operational
Messaging App Notifications ? Operational
Workflows ? Operational
In App Workflows ? Operational
Bridge by Smartsheet Operational
Connectors Operational
Data Shuttle Operational
Dynamics Connector Operational
Jira Connector Operational
Salesforce Connector Operational
Tableau Connector Operational
ServiceNow Connector Operational
Premium Apps ? Operational
Calendar Operational
Control Center Operational
Datamesh Operational
Dynamic View Operational
Pivot Operational
WorkApps Operational
DataTable Operational
Resource Management Operational
Resource Management Operational
Smartsheet Resource Views Operational
Brandfolder Operational
Smartsheet Brandfolder Integration Operational
Administration and Audit Operational
Admin Center Operational
Event Reporting API Operational
User and Group Management Operational
Payments & Licensing Operational
Activity Log Operational
Developers and API Operational
REST API Operational
Webhooks ? Operational
API Access Tokens ? Operational
Help and Community Operational
Smartsheet Website Operational
Help Center Operational
Community Operational
Marketplace and Solutions Center Operational
Smartsheet University Operational
Third Party Integrations Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
May 28, 2022

No incidents reported today.

May 27, 2022

No incidents reported.

May 26, 2022
Resolved - This incident has been resolved.
May 26, 20:03 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
May 26, 17:51 PDT
Update - The engineering team is engaged and we are investigating intermittent login and performance issues. We will provide an update in 60 minutes.
May 26, 17:26 PDT
Update - The engineering team is engaged and we are investigating intermittent login and performance issues. We will provide an update in 60 minutes.
May 26, 16:14 PDT
Investigating - The engineering team is engaged and we are investigating intermittent login and performance issues. We will provide an update in 60 minutes.
May 26, 15:15 PDT
Identified - The issue has been identified and a fix is being implemented. We will provide an update in 60 minutes.
May 26, 14:18 PDT
Investigating - The engineering team is engaged and we are investigating intermittent login and performance issues. We will provide an update in 60 minutes.
May 26, 13:35 PDT
May 25, 2022
Resolved - This incident has been resolved.
May 25, 17:09 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
May 25, 15:03 PDT
Update - The issue has been identified and a fix is being implemented. We will provide an update in 60 minutes.
May 25, 14:09 PDT
Identified - The issue has been identified and a fix is being implemented. We will provide an update in 60 minutes.
May 25, 13:14 PDT
Update - We are continuing to investigate this issue. We will provide an update in 60 minutes.
May 25, 11:56 PDT
Investigating - The engineering team is engaged and we are investigating slowness with the web application. We will provide an update in 60 minutes.
May 25, 10:29 PDT
May 24, 2022
Resolved - This incident has been resolved.
May 24, 20:47 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
May 24, 18:19 PDT
Identified - We have identified the issue and are working on a fix.
May 24, 14:26 PDT
Update - We are investigating still. We will provide an update in 60 minutes.
May 24, 13:06 PDT
Update - We are investigating still. We will provide an update in 60 minutes.
May 24, 12:07 PDT
Update - We are investigating still. We will provide an update in 60 minutes.
May 24, 11:05 PDT
Investigating - The engineering team is engaged and we are investigating slowness with the web application. We will provide an update in 60 minutes.
May 24, 09:57 PDT
May 23, 2022

No incidents reported.

May 22, 2022

No incidents reported.

May 21, 2022

No incidents reported.

May 20, 2022

No incidents reported.

May 19, 2022

No incidents reported.

May 18, 2022
Resolved - This incident has been resolved.
May 18, 05:43 PDT
Identified - We have identified the issue and are working on a fix. We will provide another update in 30 minutes.
May 18, 05:15 PDT
Update - We are continuing to investigate some customer reports that Smartsheet Live App for Quip is being inaccessible. We will provide an update in 60 minutes.
May 18, 04:15 PDT
Investigating - We are currently investigating some customer reports that Smartsheet Live App for Quip being inaccessible. We’ll continue providing updates every 30 minutes and will send another notification to subscribers with the next functional update.
May 18, 03:45 PDT
May 17, 2022

No incidents reported.

May 16, 2022

No incidents reported.

May 15, 2022

No incidents reported.

May 14, 2022

No incidents reported.

May 13, 2022

No incidents reported.

May 12, 2022

No incidents reported.

May 11, 2022
Postmortem - Read details
May 17, 14:03 PDT
Resolved - This incident has been resolved.
May 11, 15:39 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
May 11, 12:51 PDT
Investigating - We are currently investigating some customer reports of Reports intermittently loading. We will provide an update in 60 minutes.
May 11, 12:35 PDT
May 10, 2022

No incidents reported.

May 9, 2022

No incidents reported.

May 8, 2022

No incidents reported.

May 7, 2022
Postmortem - Read details
May 11, 09:35 PDT
Resolved - The Connectors continue to be fully operational, but their in-app button continue to be turned off while we perform maintenance.
May 7, 09:51 PDT
Update - We continue to work on the maintenance described below. The Connectors remain fully operational.
Apr 13, 15:45 PDT
Update - The Connectors continue to be fully operational, but their in-app button continue to be turned off while we perform maintenance. To access the Connectors, please use the direct URLs:
https://connectors.smartsheet.com/c/jira/login
https://connectors.smartsheet.com/c/salesforce/login
https://connectors.smartsheet.com/c/plugin/Dynamics/login

We will re-enable the in-app button after the maintenance completes, which we expect to take at least a few days.

Apr 12, 13:37 PDT
Identified - We've identified backend issues with our service and temporarily disabled navigation UI to the Connectors during this maintenance period. The Connectors icon on the Feature Bar (also known as the right rail hand panel) will not be visible during this time. However this does not impact the Connector's core functionalities or the ability to administrate via each connector's direct URL.
https://connectors.smartsheet.com/c/jira/login
https://connectors.smartsheet.com/c/salesforce/login
https://connectors.smartsheet.com/c/plugin/Dynamics/login

We will provide an update as investigation completes.

Apr 11, 10:53 PDT
May 6, 2022

No incidents reported.

May 5, 2022

No incidents reported.

May 4, 2022

No incidents reported.

May 3, 2022

No incidents reported.

May 2, 2022
Postmortem - Read details
May 24, 09:45 PDT
Resolved - This incident has been resolved.
May 2, 13:32 PDT
Monitoring - We received a few customer reports of intermittent errors when accessing Smartsheet. A fix has been implemented and we are monitoring for stability.
May 2, 10:50 PDT
May 1, 2022

No incidents reported.

Apr 30, 2022

No incidents reported.

Apr 29, 2022

No incidents reported.

Apr 28, 2022

No incidents reported.