Smartsheet Status

This page provides status information for Smartsheet features and functionality. Check back here to view our most up-to-the-minute information on service availability, or click the button above to be notified of interruptions to each individual service. If you are experiencing an issue not listed here try troubleshooting connection issues.

All Systems Operational

Authentication and Sign In Operational

Smartsheet Login Operational

Single Sign On ( Company Credentials ) Operational

Core Application Operational

Sheets Operational

Sharing Operational

Forms Operational

Reports Operational

Dashboards Operational

Search Operational

Mobile App Operational

Conversations Operational

Documents Operational

Attachments Operational

Document Builder Operational

Document Proofing Operational

Notifications Operational

Email Notifications Operational

In App Notifications Operational

Messaging App Notifications Operational

Workflows Operational

In App Workflows Operational

Bridge by Smartsheet Operational

Connectors Operational

Data Shuttle Operational

Dynamics Connector Operational

Jira Connector Operational

Salesforce Connector Operational

Tableau Connector Operational

ServiceNow Connector Operational

Premium Apps Operational

Calendar Operational

Control Center Operational

Datamesh Operational

Dynamic View Operational

Pivot Operational

WorkApps Operational

DataTable Operational

Resource Management Operational

Smartsheet Resource Views Operational

Brandfolder Operational

Smartsheet Brandfolder Integration Operational

Administration and Audit Operational

Admin Center Operational

Event Reporting API Operational

User and Group Management Operational

Payments & Licensing Operational

Activity Log Operational

Developers and API Operational

REST API Operational

Webhooks Operational

API Access Tokens Operational

Help and Community Operational

Smartsheet Website Operational

Help Center Operational

Community Operational

Marketplace and Solutions Center Operational

Smartsheet University Operational

Third Party Integrations Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Oct 4, 2022

No incidents reported today.

Oct 3, 2022

No incidents reported.

Oct 2, 2022

No incidents reported.

Oct 1, 2022

No incidents reported.

Sep 30, 2022

No incidents reported.

Sep 29, 2022

No incidents reported.

Sep 28, 2022

Slow Performance with some Sheets and Reports

Resolved - This incident has been resolved.
Sep 28, 12:23 PDT

Monitoring - Sheets and Report performance is back to normal. We are continuing to monitor to ensure continued stability.
Sep 28, 10:40 PDT

Update - We are continuing to investigate this issue.
Sep 28, 09:51 PDT

Investigating - We are currently investigating some customer reports of slow performance in sheets and reports. We will provide an update in 60 minutes.
Sep 28, 08:51 PDT

Sep 27, 2022

No incidents reported.

Sep 26, 2022

No incidents reported.

Sep 25, 2022

No incidents reported.

Sep 24, 2022

No incidents reported.

Sep 23, 2022

No incidents reported.

Sep 22, 2022

No incidents reported.

Sep 21, 2022

No incidents reported.

Sep 20, 2022

No incidents reported.

Sep 19, 2022

Some Sheets Unable to Save

Postmortem - Read details
Sep 26, 09:52 PDT

Resolved - This incident has been resolved.
Sep 19, 21:48 PDT

Monitoring - A small subset of sheets were unable to save and now these services are back up and running normally. Some sheets will not see complete cell history. All the history is still safe and we are actively working on restoring the history. Please contact customer support if you need access to cell history data urgently on a specific impacted sheet.
Sep 19, 19:48 PDT

Update - We are working on several mitigation paths.
Sep 19, 18:53 PDT

Update - We are working on several mitigation paths.
Sep 19, 17:44 PDT

Update - The issue has been identified and we are working on a fix.
Sep 19, 16:36 PDT

Update - The issue has been identified and we are working on a fix.
Sep 19, 15:37 PDT

Identified - The issue has been identified and we are working on a fix.
Sep 19, 14:32 PDT

Investigating - We are continuing to investigate some customer reports of some sheets unable to save. We’ll continue providing updates every 30 minutes and will send another notification to subscribers with the next functional update.
Sep 19, 14:02 PDT

Sep 18, 2022

No incidents reported.

Sep 17, 2022

No incidents reported.

Sep 16, 2022

No incidents reported.

Sep 15, 2022

Some reports are failing to load

Postmortem - Read details
Sep 28, 15:11 PDT

Resolved - This incident has been resolved.
Sep 15, 16:58 PDT

Monitoring - A fix has been implemented and we are monitoring to ensure continued stability of this feature.
Sep 15, 14:58 PDT

Investigating - We are currently investigating customer reports of some reports failing to load. We will provide an update in 60 minutes.
Sep 15, 14:29 PDT

Sep 14, 2022

Some form submissions are delayed in populating sheets

Postmortem - Read details
Sep 22, 11:28 PDT

Resolved - This incident has been resolved.
Sep 14, 20:32 PDT

Monitoring - The issue is resolved and form data is now populating into sheets. We expect all the delayed data to appear in sheets within roughly an hour.
Sep 14, 18:37 PDT

Identified - We have identified the issue and are taking action to resolve. A small portion of form submissions are delayed in populating sheets. We expect all submissions to appear in their sheets once the issue is resolved. We will provide an update in 60 minutes.
Sep 14, 18:20 PDT

Investigating - We are currently investigating some customer reports of form submissions that are not appearing in their sheets. We will provide an update in 60 minutes.
Sep 14, 17:52 PDT

Sep 13, 2022

No incidents reported.

Sep 12, 2022

No incidents reported.

Sep 11, 2022

No incidents reported.

Sep 10, 2022

No incidents reported.

Sep 9, 2022

Group Admins are unable to add users to groups

Postmortem - Read details
Sep 28, 15:15 PDT

Resolved - This incident has been resolved.
Sep 9, 13:05 PDT

Monitoring - A fix has been implemented and we are monitoring to ensure continued stability of this feature.
Sep 9, 11:01 PDT

Update - We are continuing to investigate some customer reports of Group Admins unable to add users to groups. We will provide an update in 60 minutes.
Sep 9, 10:36 PDT

Investigating - We are currently investigating some customer reports of Group Admins unable to add users to groups. We will provide an update in 60 minutes.
Sep 9, 09:27 PDT

Sep 8, 2022

No incidents reported.

Sep 7, 2022

No incidents reported.

Sep 6, 2022

Errors loading Reports

Postmortem - Read details
Sep 22, 11:23 PDT

Resolved - This incident has been resolved.
Sep 6, 17:20 PDT

Monitoring - A fix has been implemented and we are monitoring to ensure continued stability of this feature.
Sep 6, 15:18 PDT

Update - We are continuing to investigate this issue.
Sep 6, 15:06 PDT

Investigating - We are currently investigating some customer reports of loading Reports and Report Widgets in Dashboards. We will provide an update in 60 minutes.
Sep 6, 15:05 PDT

Sep 5, 2022

No incidents reported.

Sep 4, 2022

No incidents reported.