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All Systems Operational
Uptime over the past 90 days. View historical uptime.
Smartsheet Application Operational
90 days ago
99.97 % uptime
Today
Mobile/API ? Operational
90 days ago
99.97 % uptime
Today
Web Application ? Operational
90 days ago
99.97 % uptime
Today
System Generated Emails ? Operational
90 days ago
99.97 % uptime
Today
Search Functionality ? Operational
90 days ago
99.99 % uptime
Today
Reporting ? Operational
90 days ago
99.97 % uptime
Today
Resource Management ? Operational
90 days ago
99.97 % uptime
Today
SSO (Single Sign-On) ? Operational
90 days ago
99.99 % uptime
Today
Webhooks ? Operational
90 days ago
100.0 % uptime
Today
Connectors ? Operational
90 days ago
99.97 % uptime
Today
Integrations Operational
Payment Processing Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage

No incidents or maintenance related to this downtime.

Past Incidents
May 25, 2020

No incidents reported today.

May 24, 2020

No incidents reported.

May 23, 2020

No incidents reported.

May 22, 2020
Smartsheet Reports Failing to Load
Resolved - This incident has been resolved.
May 22, 09:39 PDT
Monitoring - Smartsheet Reporting Service has recovered and we will continue to monitor.
May 21, 09:39 PDT
Investigating - We are investigating reports of some Smartsheet Reports failing to load. We will provide an update in 30 minutes.
May 21, 09:20 PDT
May 21, 2020
May 20, 2020

No incidents reported.

May 19, 2020

No incidents reported.

May 18, 2020

No incidents reported.

May 17, 2020

No incidents reported.

May 16, 2020

No incidents reported.

May 15, 2020

No incidents reported.

May 14, 2020

No incidents reported.

May 13, 2020

No incidents reported.

May 12, 2020

No incidents reported.

May 11, 2020

No incidents reported.

May 10, 2020

No incidents reported.

May 9, 2020

No incidents reported.

May 8, 2020

No incidents reported.

May 7, 2020
Loading and saving sheets
Resolved - This incident has been resolved.
May 7, 16:00 PDT
Monitoring - A fix has been implemented and we are monitoring to ensure continued stability of the service.
May 6, 16:01 PDT
Identified - We have identified the issue and taken action to resolve. The service is recovering and we will continue to monitor.
May 6, 15:48 PDT
Investigating - We are investigating reports of customers experiencing issues accessing some sheets, reports, or dashboards. We will provide an update within the next 30 minutes.
May 6, 15:33 PDT
May 6, 2020
Smartsheet Intermittently Unavailable
Resolved - This incident has been resolved.
May 6, 09:46 PDT
Monitoring - A fix has been implemented for the intermittent availability and we are monitoring to ensure continued stability of Smartsheet.
May 5, 09:44 PDT
Identified - We have identified the cause of the intermittent availability and a fix is being implemented.
May 5, 09:32 PDT
Investigating - We are investigating reports of intermittently availability of Smartsheet and will provide an update within the next 30 minutes or as status changes.
May 5, 09:06 PDT
May 5, 2020
May 4, 2020

No incidents reported.

May 3, 2020

No incidents reported.

May 2, 2020
Issues with SAML/SSO Configurations
Resolved - This incident has been resolved.
May 2, 10:45 PDT
Monitoring - We have implemented a fix and are monitoring the results.
May 1, 10:45 PDT
Update - We are continuing to investigate issues with setup of new SAML/SSO configurations. We will provide an update when we know more.
May 1, 09:54 PDT
Update - We are continuing to investigate issues with setup of new SAML/SSO configurations. We will provide another update in 30 minutes.
May 1, 09:24 PDT
Update - We are continuing to investigate issues with setup of new SAML/SSO configurations. We will provide another update in 30 minutes.
May 1, 08:53 PDT
Update - We are continuing to investigate issues with setup on new SAML/SSO configurations. We will provide another update in 30 minutes.
May 1, 08:22 PDT
Update - We are continuing to investigate issues with setup on new SAML/SSO configurations. We will provide another update in 30 minutes.
May 1, 07:51 PDT
Identified - We are currently investigating issues regarding new SAML/SSO configurations in the Smartsheet application. Existing SAML/SSO appears to be working as expected.

We will provide an update within the next 30 minutes.
May 1, 07:22 PDT
May 1, 2020
Apr 30, 2020

No incidents reported.

Apr 29, 2020

No incidents reported.

Apr 28, 2020
Smartsheet Bots Notifications Delays
Resolved - This incident has been resolved.
Apr 28, 09:19 PDT
Monitoring - A fix has been implemented and we are monitoring to ensure continued stability of this feature.
Apr 27, 09:23 PDT
Investigating - Investigating reports of delayed Smartsheet notifications to the following channels: Microsoft Teams, Slack, Facebook Workplace and Google hangouts. We will provide an update in 30 minutes.
Apr 27, 09:06 PDT
Apr 27, 2020
Apr 26, 2020

No incidents reported.

Apr 25, 2020

No incidents reported.

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