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All Systems Operational
Smartsheet Application & API ? Operational
System Generated Emails ? Operational
Search Functionality ? Operational
Reporting ? Operational
Resource Management ? Operational
SSO (Single Sign-On) ? Operational
Webhooks ? Operational
Connectors ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
May 28, 2017

No incidents reported today.

May 27, 2017

No incidents reported.

May 26, 2017

No incidents reported.

May 25, 2017

No incidents reported.

May 24, 2017

No incidents reported.

May 23, 2017

No incidents reported.

May 22, 2017

No incidents reported.

May 21, 2017

No incidents reported.

May 20, 2017
Completed - The scheduled maintenance has been completed
May 20, 21:13 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 20, 20:00 PDT
Scheduled - In order to continue to improve the Smartsheet application, we're performing system maintenance on May 20, 2017 from 8:00 PM to 10:00 PM (PDT). During this two hour period, you won't be able to login or access Smartsheet, including the mobile applications and API. However, when we're back, we'll be back better than before!
May 12, 17:00 PDT
May 19, 2017

No incidents reported.

May 18, 2017

No incidents reported.

May 17, 2017
Resolved - On May 16, 2016 at 5:23 PM Pacific Daylight Time (PDT), internal users reported issues uploading files to Smartsheet, accessing files previously uploaded to Smartsheet, and accessing Published HTML sheets. The Smartsheet operations teams was engaged and began working to resolve the issue. At 6:45 PDT it was confirmed that the issue was not affecting Smartsheet customers in any way, and was an internal issue that only affected Smartsheet employees. We apologize for any inconvenience the erroneous status messaging may have caused.
May 17, 15:03 PDT
Monitoring - Our operations teams has fixed the recent issues with file uploads, accessing existing files that had been uploaded, and Published HTML sheets. We are currently monitoring the Smartsheet application to ensure everything is operating normally
May 16, 18:54 PDT
Identified - We have identified the cause of the issue customers are experiencing when attempting to upload files to Smartsheet, access files previously uploaded to Smartsheet, and access Published HTML sheets. Our operations team is engaged and working to resolve the issue, thank you for your patience.
May 16, 18:02 PDT
Investigating - The Smartsheet Application is currently experiencing some technical issues. We are aware of the issue and are working to get it fixed right away. Thanks for your patience.
May 16, 17:37 PDT
May 15, 2017

No incidents reported.

May 14, 2017

No incidents reported.

May 13, 2017

No incidents reported.

May 12, 2017

No incidents reported.

May 11, 2017

No incidents reported.

May 10, 2017

No incidents reported.

May 9, 2017

No incidents reported.

May 8, 2017

No incidents reported.

May 7, 2017

No incidents reported.

May 6, 2017

No incidents reported.

May 5, 2017

No incidents reported.

May 4, 2017

No incidents reported.

May 3, 2017
Resolved - On May 5, 2016 at 5:33 AM Pacific Daylight Time (PDT), users of the search feature within Smartsheet experienced delays in recent or new content appearing in search results. Our operations team was engaged and identified that the search platform had undergone an automated failover recovery event. Once the event had completed, the system processed through the messages that had queued during the event, and it was confirmed at 4:10 PM PDT the search platform had fully processed the delayed messages. During this period, search functionality was available with the exception of a delay in new data being added. At this time all search functionality has been completely restored.
May 3, 16:20 PDT
Identified - We're currently experiencing some delay issues with the search functionality in Smartsheet. We're aware of the issue and are working to get it fixed right away. Thanks for your patience.
May 3, 07:54 PDT
May 2, 2017
Resolved - Scheduled maintenance was completed successfully and without impact.
May 2, 08:30 PDT
Monitoring - This Friday, April 14th from 10 PM - 11 PM PDT, Smartsheet will be performing work on our network. This work will be completed in order to facilitate additional maintenance being done by our network provider on the following dates:

Wednesday , April 26th - 9:00 PM - 1:00 AM PDT
Friday, April 28th - 9:00 PM - 1:00 AM PDT

For each of these three dates, we expect no impact to the Smartsheet application or its users.
Apr 10, 17:47 PDT
May 1, 2017

No incidents reported.

Apr 30, 2017

No incidents reported.

Apr 29, 2017

No incidents reported.

Apr 28, 2017

No incidents reported.