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Smartsheet Status

This page provides status information for Smartsheet features and functionality. Check back here to view our most up-to-the-minute information on service availability, or click the button above to be notified of interruptions to each individual service. If you are experiencing an issue not listed here try troubleshooting connection issues.

 
 
All Systems Operational
Authentication and Sign In ? Operational
Smartsheet Login ? Operational
Single Sign On ( Company Credentials ) ? Operational
Sign in via Google ? Operational
Sign in via Microsoft Azure AD ? Operational
Sign in via Apple ID ? Operational
Core Application ? Operational
Sheets ? Operational
Sharing ? Operational
Forms ? Operational
Reports ? Operational
Dashboards ? Operational
Search ? Operational
Mobile App ? Operational
Conversations ? Operational
Desktop App Operational
Documents ? Operational
Attachments ? Operational
Document Builder Operational
Document Proofing ? Operational
Notifications ? Operational
Email Notifications ? Operational
In App Notifications ? Operational
Messaging App Notifications ? Operational
Workflows ? Operational
In App Workflows ? Operational
Bridge by Smartsheet Operational
Connectors Operational
Data Shuttle Operational
Dynamics Connector Operational
Jira Connector Operational
Salesforce Connector Operational
Tableau Connector Operational
ServiceNow Connector Operational
Premium Apps ? Operational
Calendar Operational
Control Center Operational
Datamesh Operational
Dynamic View Operational
Pivot Operational
WorkApps Operational
DataTable Operational
Resource Management Operational
Resource Management Operational
Smartsheet Resource Views Operational
Brandfolder Operational
Smartsheet Brandfolder Integration Operational
Administration and Audit Operational
Admin Center Operational
Event Reporting API Operational
User and Group Management Operational
Payments & Licensing Operational
Activity Log Operational
Developers and API Operational
REST API Operational
Webhooks ? Operational
API Access Tokens ? Operational
Help and Community Operational
Smartsheet Website Operational
Help Center Operational
Community Operational
Marketplace and Solutions Center Operational
Smartsheet University Operational
Customer Support Portal ? Operational
Third Party Integrations Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Feb 2, 2023

No incidents reported today.

Feb 1, 2023

No incidents reported.

Jan 31, 2023

No incidents reported.

Jan 30, 2023

No incidents reported.

Jan 29, 2023

No incidents reported.

Jan 28, 2023

No incidents reported.

Jan 27, 2023

No incidents reported.

Jan 26, 2023

No incidents reported.

Jan 25, 2023

No incidents reported.

Jan 24, 2023

No incidents reported.

Jan 23, 2023

No incidents reported.

Jan 22, 2023

No incidents reported.

Jan 21, 2023

No incidents reported.

Jan 20, 2023

No incidents reported.

Jan 19, 2023

No incidents reported.

Jan 18, 2023
Completed - The scheduled maintenance has been completed.
Jan 18, 20:01 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 18, 15:56 PST
Scheduled - The Smartsheet Reports service is undergoing planned maintenance on Thursday, January 18, 2023 from 15:00 - 20:00 PST (23:00 - 04:00 UTC). During this time, some Reports may take longer to load or become intermittently unavailable. Dashboard Widgets, Dynamics Views, and other solutions reliant on Reports may also experience the same. If you experience issues with reports, please wait a few minutes and try refreshing your browser. We’ll continue to provide updates in this posting.
Jan 18, 15:49 PST
Jan 17, 2023

No incidents reported.

Jan 16, 2023

No incidents reported.

Jan 15, 2023

No incidents reported.

Jan 14, 2023

No incidents reported.

Jan 13, 2023
Resolved - This incident has been resolved.
Jan 13, 15:30 PST
Monitoring - A fix has been implemented and we are monitoring to ensure continued stability of this feature.
Jan 13, 13:35 PST
Identified - We have identified the issue and taken action to resolve. The service is recovering and we will continue to monitor. We will provide an update in 60 minutes.
Jan 13, 12:44 PST
Investigating - We are currently investigating customer reports of some Reports unable to be loaded. We will provide an update within 60 minutes.
Jan 13, 12:37 PST
Jan 12, 2023
Postmortem - Read details
Jan 13, 10:06 PST
Resolved - This incident has been resolved.
Jan 12, 16:24 PST
Monitoring - A fix has been implemented and we are monitoring the stability of the service.
Jan 12, 14:09 PST
Update - We are currently investigating customer reports of some Reports unable to be loaded. This would also affect Dynamic Views and Dashboard widgets utilizing Reports as a source. We will provide an update within 60 minutes.
Jan 12, 13:42 PST
Investigating - We are currently investigating customer reports of some Reports unable to be loaded. We will provide an update within 60 minutes.
Jan 12, 12:56 PST
Jan 11, 2023
Postmortem - Read details
Jan 12, 11:51 PST
Resolved - This incident has been resolved.
Jan 11, 16:47 PST
Monitoring - A fix has been implemented and we are monitoring to ensure continued stability of this feature.
Jan 11, 14:51 PST
Investigating - We are currently investigating reports of some customers unable to login to Smartsheet. We will provide an update in 60 minutes.
Jan 11, 14:44 PST
Jan 10, 2023
Completed - The scheduled maintenance has been completed.
Jan 10, 14:02 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 10, 13:16 PST
Scheduled - The Smartsheet Reports service is undergoing planned maintenance on Tuesday, January 10, 2023 from 12:00 - 17:00 PST (20:00 - 01:00 UTC). During this time, some Reports may take longer to load or become intermittently unavailable. Dashboard Widgets, Dynamics Views, and other solutions reliant on Reports may also experience the same. If you experience issues with reports, please wait a few minutes and try refreshing your browser. We’ll continue to provide updates in this posting.
Jan 10, 13:05 PST
Jan 9, 2023

No incidents reported.

Jan 8, 2023

No incidents reported.

Jan 7, 2023

No incidents reported.

Jan 6, 2023

No incidents reported.

Jan 5, 2023

No incidents reported.

Jan 4, 2023
Postmortem - Read details
Jan 4, 14:20 PST
Resolved - We identified the issue with Automated Workflows. We have implemented a fix and are seeing the issue as resolved.
Jan 4, 06:54 PST
Monitoring - We identified the issue with Automated Workflows. We have implemented a fix and are seeing the issue as resolved.
Jan 4, 05:02 PST
Identified - We are currently investigating some customer reports of issues with Automated Workflows.
Jan 4, 03:13 PST
Investigating - We are currently investigating some customer reports of issues with Automated Workflows.
Jan 4, 02:22 PST
Jan 3, 2023

No incidents reported.