This page provides status information for Smartsheet features and functionality. Check back here to view our most up-to-the-minute information on service availability, or click the button above to be notified of interruptions to each individual service. If you are experiencing an issue not listed here try troubleshooting connection issues.
We have confirmed the issue affecting some customers in APAC regions is due to a known issue with Optus Network in these regions. They are currently working to restore connectivity to Smartsheet and several other services.
Posted Aug 20, 2017 - 22:44 PDT
Investigating
We're receiving reports access issues localized to APAC regions. We're working with our transit providers to identify where in the path that issues are occurring. Our network transit partners have confirmed that the connectivity issue is happening before it arrives to our network.
As updates become available we will provide any new details.
