This page provides status information for Smartsheet features and functionality. Check back here to view our most up-to-the-minute information on service availability, or click the button above to be notified of interruptions to each individual service. If you are experiencing an issue not listed here try troubleshooting connection issues.
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An issue with the navigation buttons leading to the Connectors applications caused a spike in our database CPU usage, resulting in degraded performance. The buttons were removed from the right rail but the connectors remain accessible via direct URL navigation. The team is working towards reinstating the navigation buttons to enable users to access the Connectors functionality, but this will take some time and there is no estimate yet for when they will be reinstated.
Posted May 11, 2022 - 09:35 PDT
Resolved
The Connectors continue to be fully operational, but their in-app button continue to be turned off while we perform maintenance.
Posted May 07, 2022 - 09:51 PDT
Update
We continue to work on the maintenance described below. The Connectors remain fully operational.