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Dashboard Loading Issues
Incident Report for Smartsheet

Starting at 1:15 PM PDT on April 15, 2024, some customers were unable to load dashboards. The team identified an authorization issue and normal service operation was restored as of April 15, 2024 at 3:30 PM PDT. During this timeframe, some dashboards and dashboard widgets were unable to load.

Posted Apr 15, 2024 - 17:42 PDT

This incident has been resolved.
Posted Apr 15, 2024 - 17:38 PDT
A fix has been implemented and we are monitoring to ensure continued stability of this feature.
Posted Apr 15, 2024 - 15:44 PDT
We are currently investigating some customer reports of issues loading dashboards and dashboard widgets. We will provide an update in 60 minutes.
Posted Apr 15, 2024 - 15:38 PDT
This incident affected: Core Application (Dashboards).