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This page provides status information for Smartsheet features and functionality. Check back here to view our most up-to-the-minute information on service availability, or click the button above to be notified of interruptions to each individual service. If you are experiencing an issue not listed here try troubleshooting connection issues.

 
 

Automation rule processing delays

Incident Report for Smartsheet

Resolved

This incident has been resolved.
Posted Jun 21, 2019 - 01:36 PDT

Monitoring

A fix has been implemented and we are monitoring to ensure continued stability of this feature.
Posted Jun 20, 2019 - 11:15 PDT

Identified

The cause of this issue has been identified and a fix is being implemented.
Posted Jun 20, 2019 - 10:35 PDT

Update

We're continuing to investigate and will provide another update in 30 minutes.
Posted Jun 20, 2019 - 10:16 PDT

Update

We're continuing to investigate and will provide another update in 30 minutes.
Posted Jun 20, 2019 - 09:47 PDT

Investigating

Our monitoring systems have detected a delay in automation rule processing. Users may experience delays receiving notifications and alerts. Users may experience an error trying to manage automation rules as well.
We are investigating and will provide an update within the next 30 minutes.
Posted Jun 20, 2019 - 09:16 PDT