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On Jun 13th, some customers were unable to access their courses in Smartsheet University. At 4:00pm PT, we updated a config that resolved the issue. We are making improvements based on our learnings to avoid similar incidents in the future.
Posted Jun 14, 2022 - 06:56 PDT
Resolved
We've identified the issue and a fix has been implemented.
Posted Jun 13, 2022 - 15:27 PDT
Update
We are still investigating and will provide an update once available.
Posted Jun 13, 2022 - 15:05 PDT
Investigating
We're currently investigating customer reports of issues accessing some courses in Smartsheet University. We are investigating and will provide an update once available.
Posted Jun 13, 2022 - 13:24 PDT
This incident affected: Help and Community (Smartsheet University).
