This page provides status information for Smartsheet features and functionality. Check back here to view our most up-to-the-minute information on service availability, or click the button above to be notified of interruptions to each individual service. If you are experiencing an issue not listed here try troubleshooting connection issues.
On Jun 13th, some customers were unable to access their courses in Smartsheet University. At 4:00pm PT, we updated a config that resolved the issue. We are making improvements based on our learnings to avoid similar incidents in the future.
Posted Jun 14, 2022 - 06:56 PDT
We've identified the issue and a fix has been implemented.
Posted Jun 13, 2022 - 15:27 PDT
We are still investigating and will provide an update once available.
Posted Jun 13, 2022 - 15:05 PDT
We're currently investigating customer reports of issues accessing some courses in Smartsheet University. We are investigating and will provide an update once available.
Posted Jun 13, 2022 - 13:24 PDT
This incident affected: Help and Community (Smartsheet University).