This page provides status information for Smartsheet features and functionality. Check back here to view our most up-to-the-minute information on service availability, or click the button above to be notified of interruptions to each individual service. If you are experiencing an issue not listed here try troubleshooting connection issues.
Get email notifications whenever Smartsheet creates, updates or resolves an incident.
Get text message notifications whenever Smartsheet creates, updates or resolves an incident.
Get incident updates and maintenance status messages in Slack.
On January 25th, around 12:30pm Pacific Time, there were initial reports of users being unable to access Smartsheet. Our engineers were able to identify a recent service release as the cause and reverted the change around 1:45pm, successfully allowing all users to access Smartsheet.
Posted Jan 30, 2024 - 16:16 PST
Resolved
This incident has been resolved.
Posted Jan 25, 2024 - 15:08 PST
Monitoring
A fix has been implemented and we are monitoring to ensure continued stability of this feature.
Posted Jan 25, 2024 - 13:56 PST
Investigating
We are currently investigating some customer reports of users receiving an error when . We’ll continue providing updates every 30 minutes and will send another notification to subscribers with the next functional update.
Posted Jan 25, 2024 - 13:38 PST
This incident affected: Authentication and Sign In (Smartsheet Login).
