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On January 25th, around 12:30pm Pacific Time, there were initial reports of users being unable to access Smartsheet. Our engineers were able to identify a recent service release as the cause and reverted the change around 1:45pm, successfully allowing all users to access Smartsheet.
Posted Jan 30, 2024 - 16:16 PST
Resolved
This incident has been resolved.
Posted Jan 25, 2024 - 15:08 PST
Monitoring
A fix has been implemented and we are monitoring to ensure continued stability of this feature.
Posted Jan 25, 2024 - 13:56 PST
Investigating
We are currently investigating some customer reports of users receiving an error when . We’ll continue providing updates every 30 minutes and will send another notification to subscribers with the next functional update.
Posted Jan 25, 2024 - 13:38 PST
This incident affected: Core Application (Smartsheet Login).