This page provides status information for Smartsheet features and functionality. Check back here to view our most up-to-the-minute information on service availability, or click the button above to be notified of interruptions to each individual service. If you are experiencing an issue not listed here try troubleshooting connection issues.
On May 2nd, 2015, Smartsheet is transitioning to new external mail relays in order to increase the speed and reliability of our email messaging to you.
Depending on the configuration and anti-spam practices of your email provider, the transition to new mail relays may involve having emails sent from our systems to be improperly marked as spam, or blocked altogether.
If you aren't receiving emails from Smartsheet after the transition date, or have any further questions, please contact our support team at support@smartsheet.com reach out to us and we will work with you to troubleshoot, identify, and resolve any delivery delays.