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Send as Attachment emails not being delivered

Incident Report for Smartsheet

Resolved

This issue has been resolved.
Posted Mar 15, 2019 - 07:22 PDT

Monitoring

We have identified the cause of this issue and have implemented a fix. Send as Attachment emails are fully functioning and being successfully delivered. We are monitoring to ensure continued stability of this feature.
Posted Mar 14, 2019 - 16:00 PDT

Update

We are continuing to investigate delays for some Send as Attachment emails.
Posted Mar 14, 2019 - 14:55 PDT

Update

We are continuing to investigate delays for some Send as Attachment emails.
Posted Mar 14, 2019 - 13:38 PDT

Investigating

We're currently experiencing some delays in email deliverability with system generated emails for the 'Send as Attachment' feature. We're aware of the issue and are working to get it fixed right away.
Posted Mar 14, 2019 - 12:28 PDT
This incident affected: Notifications (Email Notifications).