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Forms unavailable
Incident Report for Smartsheet

On April 4th, 2023 at 2:57pm PT, we received reports that users were unable to open Forms. An internal process caused a database to throttle traffic. Users were unable to view or save a Form between 2:57pm and 3:11pm PT. Our engineers were able to fully restore fully the Forms functionality at 3:15pm.

Posted Apr 05, 2023 - 10:13 PDT

This incident has been resolved.
Posted Apr 04, 2023 - 15:52 PDT
A fix has been implemented and we are monitoring to ensure continued stability of this feature.
Posted Apr 04, 2023 - 15:24 PDT
We are currently investigating some customer reports of being unable to load forms. We will provide an update in 60 minutes.
Posted Apr 04, 2023 - 15:15 PDT
This incident affected: Core Application (Forms).