Smartsheet Status
This page provides status information for Smartsheet features and functionality. Check back here to view our most up-to-the-minute information on service availability, or click the button above to be notified of interruptions to each individual service. If you are experiencing an issue not listed here try troubleshooting connection issues.
Admin Center page is not reachable
Incident
Report for Smartsheet
Postmortem
On June 17, 2025, starting at approximately 1:15 AM PDT, some users experienced issues loading the Admin Center page. This issue was resolved by 9:00 AM PDT. The disruption was caused by a recent deployment which had an unexpected failure. To restore service this failure was addressed, and the deployment was restarted and completed successfully.
Resolved
This incident has been resolved.
Monitoring
A fix has been implemented and we are monitoring to ensure continued stability of this feature.
Identified
We have identified the issue and taken action to resolve. The service is recovering and we will continue to monitor. We will continue to provide frequent updates as we work towards resolution.
Update
We are continuing to investigate this issue.
Update
We are continuing to investigate this issue.
Update
We are continuing to investigate this issue.
Update
We are continuing to investigate this issue.
Update
We are continuing to investigate this issue.
Update
We are continuing to investigate this issue.
Investigating
We are currently investigating some customer reports of the Admin Center page not being reachable. We will continue to provide frequent updates as we work towards resolution.
This incident affected: Administration and Audit (Admin Center, User and Group Management).