This page provides status information for Smartsheet features and functionality. Check back here to view our most up-to-the-minute information on service availability, or click the button above to be notified of interruptions to each individual service. If you are experiencing an issue not listed here try troubleshooting connection issues.
Smartsheet Engineering has identified the cause of the performance issue and have taken corrective action. We are back to a normal operational state and will continue monitoring the health of the platform.
Posted Jul 25, 2018 - 14:24 PDT
Investigating
Smartsheet is encountering a performance issue where customers may be experiencing intermittent latency or unexpected application behavior.
We are investigating the issue and will provide more information when we have root cause.
Posted Jul 25, 2018 - 13:19 PDT
Monitoring
Smartsheet encountered a performance issue this morning where customers may have experienced intermittent latency or unexpected application behavior between 7am and 9am PST.
The application returned to normal and we are investigating the cause of the problem.
Posted Jul 25, 2018 - 13:06 PDT
This incident affected: Developers and API (REST API) and Core Application (Sheets).
