Smartsheet Logo
Google Auth login issues
Incident Report for Smartsheet
Resolved
This incident has been resolved.
Posted about 1 month ago. Aug 20, 2019 - 01:05 PDT
Monitoring
Google has resolved the issue with their authentication service. Smartsheet users should no longer experience issues logging into Smartsheet using the Google sign-in option.
We are monitoring to ensure continued stability of this feature.
Posted about 1 month ago. Aug 19, 2019 - 13:43 PDT
Update
Workaround: Some customers have reported success attempting to utilize an incognito Chrome window to login.
Posted about 1 month ago. Aug 19, 2019 - 12:29 PDT
Investigating
We are aware of users failing login into Smartsheet using the Google sign-in option. Google is currently experiencing a service issue with their authentication service, https://status.cloud.google.com/incident/developers-console/19008
Posted about 1 month ago. Aug 19, 2019 - 12:07 PDT
This incident affected: Smartsheet Application (Web Application).