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Google Auth login issues
Incident Report for Smartsheet
This incident has been resolved.
Posted Aug 20, 2019 - 01:05 PDT
Google has resolved the issue with their authentication service. Smartsheet users should no longer experience issues logging into Smartsheet using the Google sign-in option.
We are monitoring to ensure continued stability of this feature.
Posted Aug 19, 2019 - 13:43 PDT
Workaround: Some customers have reported success attempting to utilize an incognito Chrome window to login.
Posted Aug 19, 2019 - 12:29 PDT
We are aware of users failing login into Smartsheet using the Google sign-in option. Google is currently experiencing a service issue with their authentication service,
Posted Aug 19, 2019 - 12:07 PDT
This incident affected: Smartsheet Application (Web Application).