We briefly experienced an issue causing errors in Smartsheet. Users encountered failures logging in to Smartsheet or received the error message while in the application. A fix has been implemented and we are monitoring to ensure the stability of the application.
Posted Jul 29, 2020 - 17:15 PDT
This incident affected: Documents (Proofing Panel and Requests, Uploading and Downloading Attachments), Core Application (Sheets, Sharing, Forms, Reports, Dashboards, Search, Mobile App, Conversations), Administration and Audit (Admin Center, Event Reporting API, User and Group Management, Payments & Licensing, Activity Log), Workflows (In App Workflows), Developers and API (REST API, Webhooks), Authentication and Sign In (Smartsheet Login, Single Sign On ( Company Credentials ), Sign in via Google, Sign in via Microsoft Azure AD, Sign in via Apple ID), Notifications (Email, In App), and 10000ft (Resource Management).