Custom login URLs returning an error

Incident Report for Smartsheet

Resolved

This incident has been resolved.

Posted Aug 01, 2019 - 08:08 PDT

Update

A fix has been implemented and we are monitoring to ensure continued stability of this feature.

Posted Jul 31, 2019 - 13:01 PDT

Monitoring

We have identified and are monitoring an issue with custom login URLs (CNAME) returning an error instead of directing the user to sign in at their corporate login site

Posted Jul 31, 2019 - 06:38 PDT

This incident affected: SSO (Single Sign-On).

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