Smartsheet Status

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Unable to login with email and password if email contains an apostrophe

Incident Report for Smartsheet

Resolved

This incident has been resolved.

Posted May 17, 2021 - 12:11 PDT

Monitoring

We identified an issue with Smartsheet Login for users whose email address contains an apostrophe. We have implemented a fix and are monitoring to ensure continued stability.

Posted May 17, 2021 - 09:54 PDT

This incident affected: Authentication and Sign In (Smartsheet Login).