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Smartsheet Status

This page provides status information for Smartsheet features and functionality. Check back here to view our most up-to-the-minute information on service availability, or click the button above to be notified of interruptions to each individual service. If you are experiencing an issue not listed here try troubleshooting connection issues.

 
 
Outlook email delivery issues
Incident Report for Smartsheet
Resolved
This incident has been resolved.
Posted Apr 23, 2020 - 20:57 PDT
Monitoring
Earlier today, a small amount of password reset and scheduled notification emails were incorrectly marked as spam by some email providers and were not delivered. A fix has been implemented and we are monitoring to ensure continued stability of this feature.
Posted Apr 22, 2020 - 20:07 PDT
Investigating
We are investigating reports of intermittent email delivery issues for Outlook users.
Posted Apr 22, 2020 - 19:20 PDT
This incident affected: Notifications (Email Notifications).