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Smartsheet Status

This page provides status information for Smartsheet features and functionality. Check back here to view our most up-to-the-minute information on service availability, or click the button above to be notified of interruptions to each individual service. If you are experiencing an issue not listed here try troubleshooting connection issues.

 
 
Delay in Webhooks and Workflow Rules
Incident Report for Smartsheet
Resolved
This incident has been resolved.
Posted Apr 09, 2019 - 07:24 PDT
Update
All automation rules are current, there is no longer a delay. We are monitoring to ensure continued stability of this feature.
Posted Apr 08, 2019 - 14:55 PDT
Monitoring
We've identified the cause of this issue and have implemented a fix. Delays in notifications and workflow rules are processing with up to a 50 minute delay and are recovering quickly. We are monitoring to ensure continued stability of this feature.
Posted Apr 08, 2019 - 14:09 PDT
Update
We are continuing to investigate this issue. Some customers could experience up to a 50 minute delay at this time.
Posted Apr 08, 2019 - 14:01 PDT
Investigating
Our monitoring system has detected a possible delay in webhooks and workflow rules. Some customers could experience up to a 30 minute delay at this time. We will provide an update within the next 30 minutes.
Posted Apr 08, 2019 - 13:22 PDT