This page provides status information for Smartsheet features and functionality. Check back here to view our most up-to-the-minute information on service availability, or click the button above to be notified of interruptions to each individual service. If you are experiencing an issue not listed here try troubleshooting connection issues.
Get email notifications whenever Smartsheet creates, updates or resolves an incident.
Get text message notifications whenever Smartsheet creates, updates or resolves an incident.
Get incident updates and maintenance status messages in Slack.
All automation rules are current, there is no longer a delay. We are monitoring to ensure continued stability of this feature.
Posted Apr 08, 2019 - 14:55 PDT
Monitoring
We've identified the cause of this issue and have implemented a fix. Delays in notifications and workflow rules are processing with up to a 50 minute delay and are recovering quickly. We are monitoring to ensure continued stability of this feature.
Posted Apr 08, 2019 - 14:09 PDT
Update
We are continuing to investigate this issue. Some customers could experience up to a 50 minute delay at this time.
Posted Apr 08, 2019 - 14:01 PDT
Investigating
Our monitoring system has detected a possible delay in webhooks and workflow rules. Some customers could experience up to a 30 minute delay at this time. We will provide an update within the next 30 minutes.