Smartsheet Status

This page provides status information for Smartsheet features and functionality. Check back here to view our most up-to-the-minute information on service availability, or click the button above to be notified of interruptions to each individual service. If you are experiencing an issue not listed here try troubleshooting connection issues.

Account upgrade workflow not functioning as expected

Incident Report for Smartsheet

Resolved

This incident has been resolved.

Posted Jul 15, 2019 - 22:22 PDT

Monitoring

A fix has been implemented and we are monitoring to ensure continued stability of this feature.

Posted Jul 15, 2019 - 18:04 PDT

Investigating

We are currently investigating an issue with upgrade workflows not loading in-app. If you would like to upgrade your Smartsheet plan, please visit: https://www.smartsheet.com/contact/sales?fts=contact-d

Posted Jul 15, 2019 - 17:45 PDT