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On October 4th, from approximately 6:35AM to 7:15AM PST, the www.smartsheet.com website landing page was not available for customers. The application itself was unaffected, and customers could continue to login at app.smartsheet.com during that time. We resolved the issue and will investigate the root cause to ensure that it doesn't occur in the future.
Posted Oct 04, 2021 - 19:01 PDT
Resolved
This incident has been resolved.
Posted Oct 04, 2021 - 09:17 PDT
Monitoring
A fix has been implemented and we are monitoring the results.