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Smartsheet Status is available. We are investigating being unavailable
Incident Report for Smartsheet

On October 4th, from approximately 6:35AM to 7:15AM PST, the website landing page was not available for customers. The application itself was unaffected, and customers could continue to login at during that time. We resolved the issue and will investigate the root cause to ensure that it doesn't occur in the future.

Posted Oct 04, 2021 - 19:01 PDT

This incident has been resolved.
Posted Oct 04, 2021 - 09:17 PDT
A fix has been implemented and we are monitoring the results.
Posted Oct 04, 2021 - 07:18 PDT
The website is currently unavailable. The Smartsheet application is not impacted, and is reachable by navigating to To reach Smartsheet Support, navigate to
Posted Oct 04, 2021 - 07:13 PDT
This incident affected: Help and Community (Smartsheet Website).