Smartsheet Logo

Smartsheet Status

This page provides status information for Smartsheet features and functionality. Check back here to view our most up-to-the-minute information on service availability, or click the button above to be notified of interruptions to each individual service. If you are experiencing an issue not listed here try troubleshooting connection issues.

Monitoring some customer reports of errors loading Reports, Dashboards, Search, Notifications, and DataShuttle
Incident Report for Smartsheet

At approximately 9:25 pm pacific on March 13th, a service deployment caused errors loading Reports, Dashboards, Search, Notifications, and DataShuttle. Rapid customer feedback made it clear that the deployment created issues, and the update was rolled back completely by 9:50pm. From that point forward no new customer issues were reported related to this deployment, and telemetry returned to normal.

Posted Mar 15, 2024 - 11:40 PDT

This incident has been resolved.
Posted Mar 14, 2024 - 00:50 PDT
A fix has been implemented and we are monitoring to ensure continued stability of this feature.
Posted Mar 13, 2024 - 22:09 PDT
This incident affected: Workflows (In App Workflows), Connectors (Data Shuttle), Notifications (In App Notifications), and Core Application (Reports, Dashboards, Search).