Smartsheet Status
This page provides status information for Smartsheet features and functionality. Check back here to view our most up-to-the-minute information on service availability, or click the button above to be notified of interruptions to each individual service. If you are experiencing an issue not listed here try troubleshooting connection issues.
Smartsheet Unavailable
Incident
Report for Smartsheet
Postmortem
Starting at 8:08 AM PT on April 9, 2024, customers were unable to access Smartsheet. The team identified and resolved the issue. Recovery started at 8:16 AM PT and all systems were fully recovered by 8:30 PT.
Resolved
This incident has been resolved.
Monitoring
We are aware of reports of Smartsheet being unavailable. A fix has been implemented and we are monitoring to ensure continued stability of this feature.
This incident affected: Core Application (Sheets, Sharing, Forms, Reports, Dashboards, Search, Mobile App, Conversations, Desktop App), Notifications (Email Notifications, In App Notifications, Messaging App Notifications), Developers and API (REST API, Webhooks, API Access Tokens), Help and Community (Smartsheet Website, Help Center, Community, Marketplace and Solutions Center, Smartsheet University, Customer Support Portal), Premium Apps (Calendar, Control Center, Datamesh, Dynamic View, Pivot, WorkApps, DataTable), Authentication and Sign In (Smartsheet Login, Single Sign On ( Company Credentials ), Sign in via Google, Sign in via Microsoft Azure AD, Sign in via Apple ID), Documents (Attachments, Document Builder, Document Proofing), Workflows (In App Workflows, Bridge by Smartsheet), Administration and Audit (Admin Center, Event Reporting API, User and Group Management, Payments & Licensing, Activity Log), Connectors (Data Shuttle, Dynamics Connector, Jira Connector, Salesforce Connector, Tableau Connector, ServiceNow Connector), Resource Management (Resource Management, Smartsheet Resource Views), Digital Asset Management (Brandfolder) (Smartsheet Brandfolder Integration, Core Application, Asset Upload, Asset Upload - SFTP, SmartCDN, Brandguide, Integrations, Insights), and Third Party Integrations.