Smartsheet Logo

Smartsheet Status

This page provides status information for Smartsheet features and functionality. Check back here to view our most up-to-the-minute information on service availability, or click the button above to be notified of interruptions to each individual service. If you are experiencing an issue not listed here try troubleshooting connection issues.

Reports of customers unable to access Smartsheet
Incident Report for Smartsheet

On November 13, 2023 at 11:24 AM PST an incident led to some of our customers being unable to load, save, or update assets with new or existing sheet links. Our engineering team was able to identify and mitigate the issue by 11:50 AM PST. We are monitoring the issue to ensure it is resolved.

Posted Nov 13, 2023 - 16:30 PST

This incident has been resolved.
Posted Nov 13, 2023 - 14:02 PST
A fix has been implemented and we are monitoring the results.
Posted Nov 13, 2023 - 12:02 PST
We are currently investigating some customer reports of customers unable to access Smartsheet. We will provide an update in 60 minutes.
Posted Nov 13, 2023 - 11:50 PST
This incident affected: Core Application (Sheets, Sharing, Forms, Reports, Dashboards, Search, Conversations).