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Webhooks and Workflow Rules Delays
Incident Report for Smartsheet
Resolved
This incident has been resolved.
Posted Apr 19, 2019 - 06:02 PDT
Monitoring
A fix has been implemented and we are monitoring to ensure continued stability of workflow rules.
Posted Apr 16, 2019 - 14:46 PDT
Update
It appears the webhooks issue has been be resolved. We will continue to monitor for 24 hours.
We're continuing to work to mitigate delays with workflow rules and will provide another update in 2 hours.
Posted Apr 16, 2019 - 13:30 PDT
Update
We're continuing to investigate and will provide another update in 2 hours.
Posted Apr 16, 2019 - 12:39 PDT
Update
We're continuing to investigate and will provide another update in 2 hours.
Posted Apr 16, 2019 - 10:45 PDT
Update
We're continuing to investigate and will provide another update in 30 minutes.
Posted Apr 16, 2019 - 10:15 PDT
Update
We're continuing to investigate and will provide another update in 30 minutes.
Posted Apr 16, 2019 - 09:45 PDT
Update
We're continuing to investigate and will provide another update in 30 minutes.
Posted Apr 16, 2019 - 09:15 PDT
Investigating
Our monitoring systems have detected a delay in webhooks and automation rules.
We are investigating and will provide an update within the next 30 minutes.
Posted Apr 16, 2019 - 08:43 PDT
Monitoring
A fix has been implemented and we are monitoring to ensure continued stability of this feature.
Posted Apr 15, 2019 - 10:51 PDT
Identified
The cause of this issue has been identified and a fix is being implemented.
Posted Apr 15, 2019 - 10:34 PDT
Update
We're continuing to investigate and will provide another update in 30 minutes.
Posted Apr 15, 2019 - 10:15 PDT
Update
We're continuing to investigate and will provide another update in 30 minutes.
Posted Apr 15, 2019 - 09:45 PDT
Investigating
Our monitoring systems have detected a delay in webhooks and automation rules.
We are investigating and will provide an update within the next 30 minutes.
Posted Apr 15, 2019 - 09:06 PDT
This incident affected: Developers and API (Webhooks).