This page provides status information for Smartsheet features and functionality. Check back here to view our most up-to-the-minute information on service availability, or click the button above to be notified of interruptions to each individual service. If you are experiencing an issue not listed here try troubleshooting connection issues.
On Thursday, April 3rd at 3:00 PM PDT, we began experiencing connectivity issues around accessing sheets, reports, and dashboards. The team rolled back recently-made infrastructure configuration changes, which resolved the connectivity issues by 3:30 PM PDT.
Posted 18 hours ago. Apr 07, 2025 - 14:48 PDT
Resolved
This incident has been resolved.
Posted 5 days ago. Apr 03, 2025 - 17:46 PDT
Monitoring
We have identified the issue and taken action to resolve. The service is recovering and we will continue to monitor. We will continue to provide frequent updates as we work towards resolution.
Posted 5 days ago. Apr 03, 2025 - 15:46 PDT
Investigating
We are investigating some customer reports of intermittent app connectivity with Smartsheet assets. We will continue to provide frequent updates as we work towards resolution.
Posted 5 days ago. Apr 03, 2025 - 15:22 PDT
This incident affected: Core Application (Sheets, Reports, Dashboards).
