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Smartsheet Status

This page provides status information for Smartsheet features and functionality. Check back here to view our most up-to-the-minute information on service availability, or click the button above to be notified of interruptions to each individual service. If you are experiencing an issue not listed here try troubleshooting connection issues.

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Incident Report for Smartsheet

Search, autocomplete, and search public API were not working as expected starting at 6:58 AM PST on Nov 14, 2023. Our team identified an issue with the distribution of data across our servers. We resolved the issue at 8:48 AM PST and restored the affected services. We will continue to monitor to ensure it is resolved.

Posted Nov 14, 2023 - 10:50 PST

This incident has been resolved.
Posted Nov 14, 2023 - 10:49 PST
A fix has been implemented and we are monitoring to ensure continued stability of this feature.
Posted Nov 14, 2023 - 08:49 PST
We are continuing to investigate this issue. We will provide an update in 30 minutes.
Posted Nov 14, 2023 - 08:09 PST
We are currently investigating reports of customers unable to search in Smartsheet. We will provide an update in 30 minutes.
Posted Nov 14, 2023 - 07:39 PST
This incident affected: Core Application (Search).