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At 3:26 AM PDT on August 14th, 2024, Smartsheet users encountered an error preventing them from selecting a new sheet when creating or editing specific automated workflows. The issue was traced to a recent change in the search UI component within a WAUI release. A rollback of the WAUI release was implemented, successfully resolving the issue by 4:24 AM PDT. Further investigation into the root cause within the search UI change is ongoing.
Posted Sep 12, 2024 - 10:10 PDT
Resolved
This incident has been resolved.
Posted Aug 14, 2024 - 06:30 PDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Aug 14, 2024 - 04:27 PDT
Investigating
We are currently investigating reports that users are unable to create or edit Automation Workflows that use the Copy Row or Move Row actions.
Posted Aug 14, 2024 - 03:58 PDT
This incident affected: Workflows (In App Workflows).
