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On 9/9, some customers were reporting that adding users to groups seemed successful but the users did not show up as added to the group when viewed in Admin Center. We were able to reproduce this issue during the incident where sometimes users were added to groups successfully while other times it was unsuccessful.
Posted Sep 28, 2022 - 15:15 PDT
Resolved
This incident has been resolved.
Posted Sep 09, 2022 - 13:05 PDT
Monitoring
A fix has been implemented and we are monitoring to ensure continued stability of this feature.
Posted Sep 09, 2022 - 11:01 PDT
Update
We are continuing to investigate some customer reports of Group Admins unable to add users to groups. We will provide an update in 60 minutes.
Posted Sep 09, 2022 - 10:36 PDT
Investigating
We are currently investigating some customer reports of Group Admins unable to add users to groups. We will provide an update in 60 minutes.
Posted Sep 09, 2022 - 09:27 PDT
This incident affected: Administration and Audit (Admin Center, User and Group Management).
