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On 4/12/2022 from approximately 2:00PM to 8:40PM PST, we received reports that trying to add or remove users via the Admin Center resulted in an error. During that time, it was still possible to manage users by going to Account > Plan & Billing Info > User Management. We deployed a fix at 8:40PM, at which point managing users via the Admin Center started working again.
Posted Apr 12, 2022 - 22:29 PDT
This incident has been resolved.
Posted Apr 12, 2022 - 22:28 PDT
A fix has been implemented and we are monitoring the results for stability.
Posted Apr 12, 2022 - 20:48 PDT
We are investigating reports where managing users (including adding/removing) via the Admin Center results in an error.
As a workaround, it is still possible to manage users by going to Account > Plan & Billing Info > User Management. We will provide an update in 60 minutes.
Posted Apr 12, 2022 - 20:09 PDT
This incident affected: Administration and Audit (User and Group Management).