This page provides status information for Smartsheet features and functionality. Check back here to view our most up-to-the-minute information on service availability, or click the button above to be notified of interruptions to each individual service. If you are experiencing an issue not listed here try troubleshooting connection issues.
Get email notifications whenever Smartsheet creates, updates or resolves an incident.
Get text message notifications whenever Smartsheet creates, updates or resolves an incident.
Get incident updates and maintenance status messages in Slack.
On 5/11/2022, at about 12:11 PDT, Smartsheet received a spike in traffic that resulted in Reports loading slowly or failing to load for some users. After processing the traffic, the service returned to normal, and users stopped experiencing issues.
Posted May 17, 2022 - 14:03 PDT
Resolved
This incident has been resolved.
Posted May 11, 2022 - 15:39 PDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted May 11, 2022 - 12:51 PDT
Investigating
We are currently investigating some customer reports of Reports intermittently loading. We will provide an update in 60 minutes.
Posted May 11, 2022 - 12:35 PDT
This incident affected: Core Application (Reports).
