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Reports intermittently loading
Incident Report for Smartsheet

On 5/11/2022, at about 12:11 PDT, Smartsheet received a spike in traffic that resulted in Reports loading slowly or failing to load for some users. After processing the traffic, the service returned to normal, and users stopped experiencing issues.

Posted May 17, 2022 - 14:03 PDT

This incident has been resolved.
Posted May 11, 2022 - 15:39 PDT
A fix has been implemented and we are monitoring the results.
Posted May 11, 2022 - 12:51 PDT
We are currently investigating some customer reports of Reports intermittently loading. We will provide an update in 60 minutes.
Posted May 11, 2022 - 12:35 PDT
This incident affected: Core Application (Reports).