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Intermittent Errors when loading and saving sheets

Incident Report for Smartsheet

Resolved

This incident has been resolved.
Posted Sep 20, 2021 - 12:07 PDT

Monitoring

A fix has been identified and implemented for intermittent errors while loading and saving sheets. We are monitoring to ensure continued stability of the service.
Posted Sep 20, 2021 - 10:10 PDT

Update

A fix has been identified and implemented for intermittent errors while loading and saving sheets. We are monitoring to ensure continued stability of the service.
Posted Sep 20, 2021 - 10:09 PDT

Update

We are continuing to investigate the issue. We will provide an update in 30 minutes.
Posted Sep 20, 2021 - 09:45 PDT

Investigating

We are currently investigating some customer reports of intermittent errors while loading sheets. We will provide an update in 30 minutes.
Posted Sep 20, 2021 - 09:14 PDT
This incident affected: Core Application (Sheets).