Smartsheet Logo

Smartsheet Status

This page provides status information for Smartsheet features and functionality. Check back here to view our most up-to-the-minute information on service availability, or click the button above to be notified of interruptions to each individual service. If you are experiencing an issue not listed here try troubleshooting connection issues.

 
 
Data Shuttle login errors
Incident Report for Smartsheet
Postmortem

Due to an internal change, customers were unable to login to Data Shuttle from 1:30-4:30 PM PDT. We addressed the issue by reverting the change.

Posted Oct 22, 2024 - 10:57 PDT

Resolved
This incident has been resolved.
Posted Oct 15, 2024 - 18:49 PDT
Monitoring
A fix has been implemented and we are monitoring to ensure stability of the service.
Posted Oct 15, 2024 - 16:40 PDT
Investigating
We're currently investigating customer reports of Data Shuttle login errors. Data Shuttle workflows are not impacted. We will provide regular updates as we work towards resolution.
Posted Oct 15, 2024 - 15:46 PDT
This incident affected: Connectors (Data Shuttle).