This page provides status information for Smartsheet features and functionality. Check back here to view our most up-to-the-minute information on service availability, or click the button above to be notified of interruptions to each individual service. If you are experiencing an issue not listed here try troubleshooting connection issues.
On May 5th, 2021 at 8:45 PDT, a few customers experienced an issue where they saw a blank sheet when loading. When customers logged out and logged back in, the sheet loaded properly and the issue was resolved.
Our service team deployed a fix on May 6th 5:45 AM PDT. Customers who were previously impacted with the issue were still required to log out and log back in. After monitoring the situation for a few hours, there were no new customer reports.