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Smartsheet Status

This page provides status information for Smartsheet features and functionality. Check back here to view our most up-to-the-minute information on service availability, or click the button above to be notified of interruptions to each individual service. If you are experiencing an issue not listed here try troubleshooting connection issues.

 
 

Intermittent Latency

Incident Report for Smartsheet

Resolved

This incident has been resolved.
Posted Jan 21, 2021 - 12:30 PST

Monitoring

A fix has been implemented and we are monitoring to ensure the continued stability of the Smartsheet application.
Posted Jan 21, 2021 - 10:31 PST

Update

We are continuing to investigate customer reports experiencing increased latency and errors when accessing Smartsheet systems. We will provide an update in 30 minutes.
Posted Jan 21, 2021 - 10:04 PST

Investigating

We are currently investigating customer reports experiencing increased latency and errors when accessing Smartsheet systems. We will provide an update in 30 minutes.
Posted Jan 21, 2021 - 09:38 PST
This incident affected: Core Application (Smartsheet Login, Single Sign On ( Company Credentials ), Sheets, Reports, Dashboards) and Third Party Sign In (Sign in via Google, Sign in via Microsoft Azure AD, Sign in via Apple ID).