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Smartsheet Status

This page provides status information for Smartsheet features and functionality. Check back here to view our most up-to-the-minute information on service availability, or click the button above to be notified of interruptions to each individual service. If you are experiencing an issue not listed here try troubleshooting connection issues.

 
 

Attachments Disabled Message

Incident Report for Smartsheet

Resolved

This incident has been resolved.
Posted Oct 14, 2025 - 14:10 PDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Oct 14, 2025 - 10:10 PDT

Investigating

We are investigating reports that customers are seeing the “This action has been disabled. Contact your System Admin for details.” message when attempting to access sheet attachments. We will update this status message as our investigation progresses.
Posted Oct 14, 2025 - 09:39 PDT
This incident affected: Documents (Attachments).