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Summary: Our hosting data center experienced a network issue which resulted in the Smartsheet platform being unavailable for some customers.
Impact: The Smartsheet application experienced a temporary outage on 9/4 and was unavailable for some customers between 4:08 - 4:29pm PDT.
Posted Sep 06, 2018 - 07:28 PDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Sep 05, 2018 - 08:01 PDT
Investigating
The Smartsheet application experienced a temporary outage and was briefly unavailable this afternoon between 4:08 - 4:29pm PDT. Our data center experienced network issues which resulted in this outage.
Posted Sep 04, 2018 - 18:07 PDT
This incident affected: Core Application (Sheets).
