This page provides status information for Smartsheet features and functionality. Check back here to view our most up-to-the-minute information on service availability, or click the button above to be notified of interruptions to each individual service. If you are experiencing an issue not listed here try troubleshooting connection issues.
On July 7, 2021, at roughly 9:15 AM PDT, we noticed customer reports of performance issues while loading and editing Dashboards. Our investigation determined that dashboards with many metric and shortcut widgets experienced the most latency when widgets were being resized. At approximately 10:22 AM PDT, the team deployed a fix that returned performance to previous levels. We monitored post-deployment, had no additional reports from customers, and marked the issue as resolved.