Smartsheet Status
This page provides status information for Smartsheet features and functionality. Check back here to view our most up-to-the-minute information on service availability, or click the button above to be notified of interruptions to each individual service. If you are experiencing an issue not listed here try troubleshooting connection issues.
Unable to Search
Incident
Report for Smartsheet
Postmortem
On December 15th, 2023 at 9:06am, some customers were unable to use the search function in Smartsheet. Our engineers were able to identify and resolve the issue by 12:10pm. After this resolution, customers were able to use search as usual again.
Resolved
This incident has been resolved.
Monitoring
A fix has been implemented and we are monitoring the results.
Update
We have identified the issue are taking action to resolve. We will continue to monitor the situation. We will provide an update in 30 minutes.
Update
We have identified the issue are taking action to resolve. We will continue to monitor. We will provide an update in 30 minutes.
Update
We have identified the issue are taking action to resolve. We will continue to monitor. We will provide an update in 30 minutes
Identified
We have identified the issue are taking action to resolve. We will continue to monitor. We will provide an update in 30 minutes.
Investigating
We are currently investigating some customer reports of being unable to search in Smartsheet. We will provide an update in 30 minutes.
This incident affected: Core Application (Search).