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Control Center Degraded Performance
Incident Report for Smartsheet
Postmortem

On 11/4/24 at 11 AM PST, following a deployment, the Smartsheet Control Center application began experiencing general app slowness. This was identified on 11/5/24 and full performance restored by 12:15 PM PST. We are investigating the root cause and will take steps to prevent future occurrences.

Posted Nov 07, 2024 - 09:25 PST

Resolved
A fix has been implemented and we are monitoring to ensure the continued stability of this feature
Posted Nov 05, 2024 - 12:22 PST
Investigating
We are currently investigating some user reports of slow load times of the control center UI.
Posted Nov 05, 2024 - 12:14 PST
This incident affected: Advance Capabilities (Control Center).