Smartsheet Status
This page provides status information for Smartsheet features and functionality. Check back here to view our most up-to-the-minute information on service availability, or click the button above to be notified of interruptions to each individual service. If you are experiencing an issue not listed here try troubleshooting connection issues.
Slow Load Times Error
Incident
Report for Smartsheet
Resolved
This incident has been resolved.
Monitoring
We have determined that our customers using services provided by Cisco Umbrella, formerly OpenDNS, are having trouble using our services. If you are a Cisco Umbrella customer and are having issues accessing SmartSheet, please open a support case with Cisco Umbrella in addition to your support case with Smartsheet.
Update
We are continuing to investigate an issue affecting some customers ability to access Smartsheet. Our team is working with those affect customers to identify the cause. We will provide additional updates as they become available.
Update
We are continuing to investigate this issue and will provide an update in the next 30 minutes.
Update
We are continuing to investigate this issue and will provide an update in the next 30 minutes.
Investigating
We are currently investigating an issue where some users are getting a slow load times error message when attempting to access app.smartsheet.com. We will provide an update in the next 30 minutes.
This incident affected: Core Application (Sheets).