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Smartsheet Status

This page provides status information for Smartsheet features and functionality. Check back here to view our most up-to-the-minute information on service availability, or click the button above to be notified of interruptions to each individual service. If you are experiencing an issue not listed here try troubleshooting connection issues.

Automation Workflows
Incident Report for Smartsheet

On December 22, 2021, between approximately 4:30 am and 6:04 am PST, an outage at AWS impacted our automation service, causing some customers to see an error message when saving workflows. We were able to implement an approach that mitigated the issue for Smartsheet customers and the automation service fully recovered.

Posted Dec 23, 2021 - 01:47 PST

This incident has been resolved.
Posted Dec 22, 2021 - 08:03 PST
A fix has been implemented and we are monitoring to ensure continued stability of this feature.
Posted Dec 22, 2021 - 06:04 PST
We are currently investigating some customer reports of errors when attempting to save automated workflows in Smartsheet. We will provide an update in 60 minutes.
Posted Dec 22, 2021 - 05:21 PST
This incident affected: Workflows (In App Workflows).