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Unable to open proof requests with external proofing

Incident Report for Smartsheet

Resolved

This incident has been resolved.

Posted Jul 09, 2021 - 19:06 PDT

Monitoring

Our team identified and took action to resolve an issue where customers were not able to open some proofs from emailed proof review requests.

The fix has been implemented and we are monitoring to ensure continued stability of this feature.

Posted Jul 09, 2021 - 17:06 PDT

This incident affected: Documents (Document Proofing).