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Starting at 12:15 am PDT 5/24 we received over 30 customer cases around app slowness, this spanned from sheet to dashboards and reports, general slowness across the application. The slowness cases continued through the morning and afternoon on 5/25. We resolved this by rolling back a scheduled release. The rollback was completed by 2:00 pm PDT. We continued monitoring customer reports, no new customer cases received post 2:41 pm PDT. The issue was resolved with the roll back.
Posted Jun 09, 2022 - 09:24 PDT
Resolved
This incident has been resolved.
Posted May 24, 2022 - 20:47 PDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted May 24, 2022 - 18:19 PDT
Identified
We have identified the issue and are working on a fix.
Posted May 24, 2022 - 14:26 PDT
Update
We are investigating still. We will provide an update in 60 minutes.
Posted May 24, 2022 - 13:06 PDT
Update
We are investigating still. We will provide an update in 60 minutes.
Posted May 24, 2022 - 12:07 PDT
Update
We are investigating still. We will provide an update in 60 minutes.
Posted May 24, 2022 - 11:05 PDT
Investigating
The engineering team is engaged and we are investigating slowness with the web application. We will provide an update in 60 minutes.
Posted May 24, 2022 - 09:57 PDT
This incident affected: Core Application (Sheets, Reports).
