Smartsheet Status
This page provides status information for Smartsheet features and functionality. Check back here to view our most up-to-the-minute information on service availability, or click the button above to be notified of interruptions to each individual service. If you are experiencing an issue not listed here try troubleshooting connection issues.
Smartsheet Application & API
Incident
Report for Smartsheet
Resolved
We have completed the monitoring period. Thank you for your understanding and we apologize for the work interruption. A post mortem will be forthcoming.
Update
We have corrected the issue that resulted in intermittent availability of the Smartsheet app. A memory cache is currently rebuilding, and during this period sheets may not open on the first attempt. Large sheets may require more than 3 attempts to open.
We appreciate your patience and apologize for any inconvenience caused.
We appreciate your patience and apologize for any inconvenience caused.
Monitoring
We are currently monitoring the Smartsheet application to make sure everything is operating normally.
Please note - Because we reset our caching service, initially your sheets could take longer to load and may require multiple loading attempts to access.
Please note - Because we reset our caching service, initially your sheets could take longer to load and may require multiple loading attempts to access.
Investigating
The Smartsheet Application is currently experiencing some technical issues. Thanks for your patience.
This incident affected: Core Application (Sheets).