This page provides status information for Smartsheet features and functionality. Check back here to view our most up-to-the-minute information on service availability, or click the button above to be notified of interruptions to each individual service. If you are experiencing an issue not listed here try troubleshooting connection issues.
Get email notifications whenever Smartsheet creates, updates or resolves an incident.
Get text message notifications whenever Smartsheet creates, updates or resolves an incident.
Get incident updates and maintenance status messages in Slack.
A fix has been implemented for sending sheets as an attachment. Emails are starting to flow out as our systems catch up. We will continue to monitor our systems to ensure stability of the platform.
Posted Jan 08, 2019 - 12:33 PST
Investigating
We're currently experiencing issues with system generated emails in Smartsheet. Specifically, sending a sheet as a PDF or Excel attachment. We're aware of the issue and are working to get it fixed right away. Thank you for your patience.
Posted Jan 08, 2019 - 11:21 PST
This incident affected: Notifications (Email Notifications).