This page provides status information for Smartsheet features and functionality. Check back here to view our most up-to-the-minute information on service availability, or click the button above to be notified of interruptions to each individual service. If you are experiencing an issue not listed here try troubleshooting connection issues.
This morning at 10:34 Pacific time, customers attempting to load resource views from Smartsheet experienced an application error due to a connection timeout. Our engineering teams restored the service to normal operational status by 11:53 AM Pacific time. This issue was identical to an incident experienced last week and lead our engineers to discover a change that we believe to be the root cause of both issues which was introduced in our latest release. This change has been reverted and systems have operated normally since the rollback occurred.
Posted Apr 19, 2016 - 17:07 PDT
Monitoring
We've fixed the recent technical issue with Resource Management functionality and are currently monitoring to make sure everything is functioning normally.
Posted Apr 19, 2016 - 11:59 PDT
Investigating
We're currently experiencing some technical issues with Resource Management in Smartsheet. We are aware of the issue and are working to get it fixed right away. Thanks for your patience.
Posted Apr 19, 2016 - 11:46 PDT
This incident affected: Resource Management (Smartsheet Resource Views).
