This page provides status information for Smartsheet features and functionality. Check back here to view our most up-to-the-minute information on service availability, or click the button above to be notified of interruptions to each individual service. If you are experiencing an issue not listed here try troubleshooting connection issues.
This incident is now resolved. Customers using the application, mobile and API services may have had connectivity issues for up to 10 minutes.
Posted May 26, 2018 - 14:50 PDT
Monitoring
As a result of issues with a system update, some customers may have experienced connectivity issues when trying to access the application. The operations and engineering teams worked actively on the issue until all systems were restored to normal operating status.
Posted May 26, 2018 - 10:47 PDT
Investigating
We are investigating reports that some customers may be experiencing short term latency related to a system upgrade that is in process. We expect the system will return to normal operations shortly.
Posted May 26, 2018 - 10:09 PDT
This incident affected: Developers and API (REST API) and Core Application (Sheets).
